Assistant Station Manager

Chevron Stations•Martinez, CA

7d•$21 - $31•Onsite

About The Position

Chevron Stations Inc. (CSI) is hiring an Assistant Station Manager to support day-to-day operations at a retail gasoline and convenience station. The role assists the Station Manager and provides oversight of station operations and staff when the Station Manager is absent. It includes directing, motivating, and coaching employees during shifts; maintaining customer service, safety, security, quality, and policy standards; supporting cash accountability and loss prevention; and performing Customer Service Representative duties as needed. The Assistant Station Manager supports store operations, including customer service, stocking, cleaning, food service, inventory management, transactions, equipment upkeep, administrative tasks, and compliance paperwork. The role communicates operational concerns to the Station Manager and, when the Station Manager is absent, keeps the Business Consultant informed. The position also promotes CSI’s values of safety, diversity, inclusion, integrity, and trust and helps ensure employees follow wage-and-hour guidelines. This position requires work in a fast-paced retail, food-service, or fuel environment, with availability for varied hours based on business needs. Work involves extended standing and walking, lifting, use of food-service and transactional equipment, and periodic exposure to outdoor conditions, cleaning chemicals, and walk-in coolers. Travel is rare and limited to training or nearby-station coverage. The position is USA-based; visas will not be granted.

Requirements

Sufficient English proficiency to understand CSI policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work-related matters.
Previous experience in a fast-paced retail, food-service, or fuel environment, including cash handling and customer service.
Demonstrated experience operating a cash register, computer console, related equipment, and computer software programs or applications.
Knowledge of and ability to apply proper sanitation and safety requirements related to food storage and serving.
Availability to work varied hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
Ability to multitask in a fast-paced environment.
Ability to handle challenging situations professionally and exercise good judgment.
Ability to work independently and in team settings.
Strong interpersonal, verbal, and written communication skills.
High school graduate or equivalent.
At least 21 years of age for management positions; additional location- and shift-specific minimum-age requirements are stated in the posting.
Ability to perform continuous walking, standing, reaching, grasping, and pushing buttons; frequent bending, stooping, pushing, pulling, and reaching below the waist.
Ability to continuously lift up to 10 pounds and occasionally lift up to 35 pounds, using team lifting for objects that are too heavy or awkward.
Ability to work safely with equipment that can create and hold very high temperatures while using appropriate personal protective equipment.
Ability to work with periodic exposure to outdoor conditions, cleaning supplies and chemicals, salt, spill absorbents, and occasional walk-in coolers at 34°F.
Willingness to travel rarely for required training, zone or district training, or coverage at nearby stations.

Responsibilities

Assist the Station Manager with day-to-day retail facility operations.
Oversee station operations and staff in the Station Manager’s absence.
Provide work direction, motivation, and coaching to staff during shifts.
Ensure customer service, stocking, cleaning, and food-service operations are covered.
Assist with product inventory management, coordinate with other stations to limit out-of-stocks, and conduct mini-audits when requested.
Follow cash-handling, money-accountability, and Loss Prevention processes; use transactional equipment to process customer transactions and assist or train CSRs as needed.
Operate, clean, and maintain food-service equipment, and assist CSRs as needed.
Inform the Station Manager of issues that could affect customer service, safety, profitability, or compliance with company policies and procedures.
Ensure employees and contractors on shift comply with safety standards and use required personal protective equipment.
Use computer programs and complete daily and weekly administrative tasks related to retail and gas sales, compliance, paperwork, deliveries, and invoice processing.
Keep the Business Consultant informed of station operations and issues when the Station Manager is absent.
Ensure station employees understand and comply with company wage-and-hour guidelines.
Model CSI’s core values of safety, diversity, inclusion, integrity, and trust.
Perform Customer Service Representative duties and other duties as needed or assigned by the Station Manager or Business Consultant.
Maintain courteous, professional contact with coworkers, customers, vendors, and the community.
Maintain reliable and predictable attendance.