Assistant Spa Manager

LehiLehi, UT
1d$18Onsite

About The Position

A holistic approach to wellness. Hand & Stone Massage and Facial Spa is opening a new spa in Hand & Stone - Lehi! We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada! We are looking for a motivated, professional, and results-driven Assistant Spa Manager to help lead our team and support the daily operations of our spa. This is a great opportunity for someone who loves the beauty/wellness industry, enjoys leading people, and is passionate about delivering an exceptional guest experience.

Requirements

  • Leadership or management experience preferred
  • Experience in spa, salon, retail, hospitality, or membership-based sales is a plus
  • Strong communication and people skills
  • Organized, dependable, and solution-oriented
  • Comfortable coaching staff and holding standards
  • Positive attitude with a strong work ethic
  • Available to work flexible hours, including evenings and weekends

Responsibilities

  • Support daily spa operations and assist in managing the front desk team
  • Help drive sales in memberships, upgrades, retail, and guest rebooking
  • Coach and motivate staff to achieve performance goals
  • Ensure outstanding customer service and a welcoming spa environment
  • Assist with scheduling, coverage, and team accountability
  • Help train new team members and reinforce spa standards
  • Resolve guest concerns professionally and promptly
  • Maintain cleanliness, organization, and smooth day-to-day flow

Benefits

  • Bonus based on performance
  • Training & development
  • Wellness resources
  • Opportunity for growth and advancement
  • Competitive pay based on experience
  • Bonus opportunities based on performance
  • Commission opportunities and generous bonuses
  • Employee discounts
  • A professional and safe work environment
  • Employee referral bonuses
  • Contests
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