Assistant Site Operations & Administrative Support Manager
About The Position
Pritchard Sports & Entertainment Group is seeking an experienced Assistant Site Operations & Administrative Support Manager to support its sports and entertainment venues in San Antonio, Texas, including the Alamodome and San Antonio Convention Center. This role supports daily venue operations, housekeeping services, workforce management, compliance, reporting, and administrative functions. The position partners with the Site Operations Manager and Director of Operational Support to promote facility cleanliness, effective staffing, operational excellence, and compliance with client and company requirements. The role combines hands-on operational leadership with administrative and compliance support to help ensure successful venue operations, quality service, and a safe, clean environment. The Assistant Site Operations & Administrative Support Manager reports directly to the Site Operations Manager and works closely with the Director of Operational Support, Operations Leadership, Human Resources, Finance, Risk Management, Safety, and venue management teams. The listed compensation is $50,000 per year.
Requirements
- At least 3 years of operations, facilities, housekeeping, account support, or administrative management experience.
- Supervisory or team leadership experience.
- Strong organizational, communication, and problem-solving skills.
- Proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
- Ability to manage multiple priorities in a fast-paced environment.
- Availability to work evenings, weekends, holidays, and event schedules as needed.
- Skills in employee leadership and development, client and customer relations, operations and facility management, compliance and documentation management, reporting and data analysis, and budget and labor management.
Nice To Haves
- Sports and entertainment venue experience.
- Janitorial, housekeeping, or facility services management experience.
- Experience with compliance, audits, reporting, and workforce administration.
- Bilingual English/Spanish ability.
- Bachelor's degree.
- Safety and risk awareness.
- Strong attention to detail.
- Time management and multitasking skills.
Responsibilities
- Assist in managing daily housekeeping, event cleaning, and post-event cleaning operations.
- Recruit, train, schedule, supervise, and support full-time, part-time, event, and contract staff.
- Ensure adequate staffing, equipment, supplies, and resources are available for operations.
- Monitor facility cleanliness, safety, and service quality through routine inspections.
- Maintain employee attendance, scheduling, payroll, deployment, and operational records.
- Support hiring, employee relations, performance management, and disciplinary processes.
- Coordinate operational reporting, documentation, compliance tracking, and contract requirements.
- Review and maintain records for audits, safety programs, incident reporting, and corrective actions.
- Assist with labor forecasting, budget tracking, and performance metrics.
- Serve as a liaison between site operations and corporate departments, including HR, Finance, Safety, and Risk Management.
- Support special projects, operational improvements, audits, and event planning activities.
- Ensure compliance with company policies, client expectations, and safety standards.
Benefits
- Medical, dental, and vision options.
- 401(k) after one year.
- Cell phone.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
