Assistant Site Operations & Administrative Support Manager

Pritchard Industries•San Antonio, TX

24d•Onsite

About The Position

Pritchard Sports & Entertainment Group (PSEG) is seeking an experienced Assistant Site Operations & Administrative Support Manager to support its sports and entertainment venues in San Antonio, Texas, including the Alamodome and the San Antonio Convention Center. The role supports daily venue operations, housekeeping services, workforce management, compliance, reporting, and administrative functions. Working with the Site Operations Manager and Director of Operational Support, the manager helps ensure facility cleanliness, effective staffing, operational excellence, and compliance with client and company requirements. The position combines hands-on operational leadership with administrative and compliance support to help deliver successful venue operations, exceptional service quality, and a safe, clean environment. The Assistant Site Operations & Administrative Support Manager reports directly to the Site Operations Manager and works closely with the Director of Operational Support, Operations Leadership, Human Resources, Finance, Risk Management, Safety, and venue management teams.

Requirements

At least 3 years of operations, facilities, housekeeping, account support, or administrative management experience.
Supervisory or team leadership experience.
Strong organizational, communication, and problem-solving skills.
Proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
Ability to manage multiple priorities in a fast-paced environment.
Availability to work evenings, weekends, holidays, and event schedules as needed.

Nice To Haves

Sports and entertainment venue experience.
Janitorial, housekeeping, or facility services management experience.
Experience with compliance, audits, reporting, and workforce administration.
Bilingual in English and Spanish.
Bachelor's degree preferred.

Responsibilities

Assist in managing daily housekeeping, event cleaning, and post-event cleaning operations.
Recruit, train, schedule, supervise, and support full-time, part-time, event, and contract staff.
Ensure adequate staffing, equipment, supplies, and resources are available for operations.
Monitor facility cleanliness, safety, and service quality through routine inspections.
Maintain employee attendance, scheduling, payroll, deployment, and operational records.
Support hiring, employee relations, performance management, and disciplinary processes.
Coordinate operational reporting, documentation, compliance tracking, and contract requirements.
Review and maintain records for audits, safety programs, incident reporting, and corrective actions.
Assist with labor forecasting, budget tracking, and performance metrics.
Serve as a liaison between site operations and corporate departments, including HR, Finance, Safety, and Risk Management.
Support special projects, operational improvements, audits, and event planning activities.
Ensure compliance with company policies, client expectations, and safety standards.