Assistant Site Manager - Chattanooga 3 Cummings Hwy (TN0808)
About The Position
ModWash is seeking an Assistant Site Manager to support daily operations at its Chattanooga location. The role supports the general manager with site and team responsibilities and helps deliver a positive car wash experience. The Assistant Site Manager works with the team to drive membership sales, explain package options and membership savings to customers, and ensure guests are satisfied. The position also involves site operations, employee support, equipment and chemical inventory oversight, administrative duties, and compliance with company policies and legal requirements.
Requirements
- Passion for serving others.
- Excellent customer service skills.
- At least 2 years of experience in a leadership role.
- Outgoing, energetic personality and excellent communication skills.
- Strong interpersonal skills.
- Ability to motivate and encourage teammates in a fast-paced environment.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to work outdoors in all weather conditions and seasons.
- Ability to stand for extended periods or the entire work shift.
- Ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
- Ability to carry, lift, push, pull, and move up to 25 pounds.
- Alertness and ability to maneuver around moving vehicles and equipment.
- Ability to safely climb and maneuver a 25-foot ladder.
- Ability to respond quickly to sounds and move safely over uneven terrain and in confined spaces.
- Ability to see clearly and respond to dangerous situations.
- Ability to remain mobile and engaged with team members and customers at the pay station, tunnel entrance, and vacuum lot.
Nice To Haves
- Previous sales experience.
Responsibilities
- Deliver friendly, high-quality customer service and greet customers with a welcoming attitude.
- Present and sell ModWash packages and explain the benefits of unlimited wash memberships.
- Guide guests through packages and membership options safely.
- Engage with customers before and after their wash to support customer satisfaction.
- Collaborate with and encourage the team to meet sales goals.
- Perform opening and closing site responsibilities when scheduled.
- Maintain site standards of service.
- Maintain on-site equipment and troubleshoot issues when needed.
- Help oversee employee productivity, breaks, and safety.
- Seek ways to improve the business.
- Assist with attracting, recruiting, developing, training, and motivating employees.
- Manage chemical inventory, usage, and costs.
- Encourage team members to enroll new members.
- Perform administrative duties, which may include performance-management documentation, team calls, terminations, employee relations, and promotions.
- Ensure compliance with legal requirements and company policies and procedures.
- Keep facilities clean and presentable.
Benefits
- Base pay plus commission for the top three membership plans sold.
- Paid training and coaching.
- Free employee car washes.
- Fun, team-oriented work environment.
- Career advancement opportunities.
- 401(k) match.
- Medical, dental, and vision insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
