Assistant Site Manager
Whistle Express Car Wash•Corydon, IN
•Onsite
About The Position
The Assistant Site Manager works alongside the Site Manager to keep site operations running smoothly. The role focuses on developing and supporting team members, delivering a positive guest experience, solving problems in real time, and maintaining operating standards. Whistle Express describes this role as a development path toward becoming a Site Manager.
Requirements
- Experience leading people and holding a team to a standard.
- Ability to take ownership of outcomes and drive results.
- Strong problem-solving skills, including diagnosing issues, making confident decisions, and following through.
- Ability to develop and support other people.
- Comfort working in a fast-paced, physically active, outdoor environment.
Nice To Haves
- Prior management or supervisory experience.
Responsibilities
- Assist with onboarding team members and explaining company values, site procedures, and role expectations.
- Guide and support team members, identify training needs, and coordinate development opportunities.
- Support scheduling and shift management to maintain adequate staffing and a fair workload.
- Promote a positive team culture by recognizing achievements, encouraging collaboration, and addressing conflicts.
- Welcome customers and answer questions about services, memberships, and promotions.
- Resolve customer concerns promptly and escalate issues to the Site Leader when necessary.
- Promote unlimited wash memberships and other services, and assist with upselling to support sales goals.
- Monitor the site for opportunities to improve the customer experience and share suggestions with the Site Leader.
- Check equipment daily, report issues, and support site safety protocols and safe work practices.
- Assist with routine cleaning and maintenance and monitor supplies inventory for restocking needs.
- Identify operational challenges, suggest practical improvements, and make timely decisions to minimize disruptions.
- Support site promotions and marketing initiatives, track sales activity, and provide revenue-growth feedback to the Site Leader.
- Collaborate with team members to address challenges and improve site performance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
