Assistant Site Manager - Southern California

TRIMEDX•Orange, CA

About The Position

The Assistant Site Manager role is for participants in the TRIMEDX Clinical Engineering Leadership Program, with the desired outcome of promotion to a Clinical Engineering Site Manager role. Participants are expected to learn the competencies needed to become a successful Site Manager. The program focuses on leading clinical engineering initiatives that provide superior customer service and operational efficiency through execution of the TRIMEDX Medical Equipment Management Plan (MEMP). Participants manage day-to-day operations, collaborate with customers, develop associates, and provide a communication channel between hospital executives and the TRIMEDX Central Office. They also learn to direct Joint Commission inspections and ensure services follow regulatory standards. The role includes hands-on general biomedical support. It is based in the Southern California territory, with travel required in two-week cycles, travel of up to 50% of the time, and willingness to relocate required.

Requirements

Bachelor's degree in an engineering, technological, or business field, or equivalent experience; alternatively, an associate's degree in an engineering or technological discipline, or equivalent experience, with 3 years of clinical engineering experience.
Knowledge of Microsoft Office applications.
Ability to manage day-to-day and long-term site operations.
Ability to lead, motivate, and develop others.
Ability to perform basic financial analysis and calculate budgets, revenue, and costs.
Strong written, verbal, and presentation communication skills.
High learning agility and ability to ramp up quickly.
Ability to learn data insights and share business objectives with customers based on asset data.
Willingness to travel up to 50% of the time.
Willingness to relocate.

Nice To Haves

Technical certification such as A+, CBET, CRES, CLES, or CCE.

Responsibilities

Oversee site operations and provide direction to others using knowledge and experience of technology and equipment.
Learn TRIMEDX policies and procedures; motivate associates through praise, recognition, and rewards.
Staff and schedule technicians to support effective service delivery.
Coach and mentor technicians through feedback on performance and documentation habits.
Develop leadership skills while directly or indirectly leading clinical associates.
Develop others to achieve short- and long-term business results while managing multiple initiatives.
Administer the MEMP to key performance measures.
Manage service operations, including service contracts and resources, and document demand labor, demand parts, labor, contracts, and parts.
Answer questions and meet with others to identify root causes of technology or process problems.
Manage shop-supply inventory.
Develop service strategies focused on continuous process improvement and provide metrics to the TRIMEDX Central Office.
Manage Joint Commission inspections, prioritize open work orders, and ensure performance assurance inspections are documented.
Build and maintain customer relationships using interpersonal and conflict-management skills.
Collaborate with customers and vendors to develop mutually beneficial solutions.
Monitor each modality after establishing financial and performance benchmarks.
Identify and pursue business-entry opportunities.
Manage financial performance.
Shadow technicians and learn to perform scheduled maintenance, electrical safety inspections, and operation verification procedures on medical devices.
Shadow technicians and learn to install and calibrate medical devices.
Shadow technicians and learn to troubleshoot, service, and repair medical equipment.
Advise users of equipment status and ensure service and documentation are complete, timely, and accurate.
Complete incoming inspections to maintain a complete and accurate inventory of medical devices.
Perform other duties as assigned.
Travel up to 50% of the time and be willing to relocate.