Assistant Site Manager - Tampa 2 Ehrlich Rd (FL0216)
About The Position
ModWash is seeking an Assistant Site Manager to support the General Manager with daily operations, site responsibilities, and team leadership. The role focuses on delivering a strong customer experience, promoting wash packages and unlimited memberships, and helping the location achieve sales goals. The Assistant Site Manager also supports employee productivity, safety, training, recruiting, and development; maintains site standards and equipment; manages chemical inventory; and helps ensure compliance with company policies and legal requirements. The position requires outdoor work in all weather conditions, extended periods on your feet, and a flexible schedule that includes evenings and weekends.
Requirements
- At least 2 years of experience in a leadership role.
- Passion for serving others.
- Strong customer service skills; previous sales experience is a plus.
- Outgoing, energetic personality and excellent communication skills.
- Strong interpersonal skills.
- Ability to motivate and encourage teammates in a fast-paced environment.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to work outdoors in all weather conditions and seasons.
- Ability to stand for extended periods or the entire work shift.
- Ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
- Ability to carry, lift, push, pull, and move up to 25 pounds.
- Alertness and ability to maneuver around moving vehicles and equipment.
- Ability to safely climb and maneuver a 25-foot ladder.
- Ability to respond quickly to sounds, move safely over uneven terrain and in confined spaces, see clearly, and respond to dangerous situations.
Nice To Haves
- Previous sales experience.
Responsibilities
- Deliver friendly, high-quality customer service and greet customers warmly.
- Present and sell ModWash packages and unlimited wash memberships, explaining their benefits and helping customers choose suitable options.
- Assist guests safely through package and membership options, and engage with customers before and after washes to support satisfaction.
- Collaborate with and encourage the team to meet sales goals.
- Perform opening and closing responsibilities when scheduled and uphold site service standards.
- Maintain on-site equipment and troubleshoot issues as needed.
- Help oversee employee productivity, breaks, and safety.
- Identify ways to improve the business.
- Assist with attracting, recruiting, developing, training, and motivating employees.
- Manage chemical inventory, usage, and costs.
- Perform administrative duties, potentially including performance documentation, team calls, terminations, employee relations, and promotions.
- Ensure compliance with legal requirements and company policies and procedures.
- Keep facilities clean and presentable.
- Remain mobile and engaged with team members and customers at the pay station, tunnel entrance, and vacuum lot.
Benefits
- Base pay plus commission for the top three membership plans sold
- Paid training and coaching
- Free employee car washes
- Fun, team-oriented work environment
- Career advancement opportunities
- 401(k) match
- Medical, dental, and vision insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
