Assistant Site Manager - Magnolia (NJ0412)
About The Position
The Assistant Site Manager supports the General Manager with the daily operations, site responsibilities, and team management at a ModWash location. The role focuses on delivering an outstanding customer experience, promoting wash packages and unlimited memberships, and helping the team meet sales goals. The Assistant Site Manager also helps maintain site standards, equipment, facilities, inventory, employee productivity and safety, and compliance with company policies and legal requirements. The job requires working outdoors in all weather and seasons, staying mobile and engaged with employees and customers, and working a flexible schedule that may include evenings and weekends.
Requirements
- Passion for serving others.
- Strong customer service skills; previous sales experience is a plus.
- At least 2 years of experience in a leadership role.
- Outgoing, energetic personality and excellent communication skills.
- Strong interpersonal skills.
- Ability to motivate and encourage teammates in a fast-paced environment.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to work outdoors in all weather conditions and seasons.
- Ability to remain on one's feet for extended periods or an entire work shift.
- Physical ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
- Ability to carry, lift, push, pull, and move up to 25 pounds.
- Ability to remain alert and maneuver around moving vehicles and equipment.
- Ability to safely climb and maneuver a 25-foot ladder.
- Ability to respond quickly to sounds and move safely over uneven terrain and in confined spaces.
- Ability to see clearly and respond to dangerous situations.
- Ability to remain mobile and engaged with team members and customers at the pay station, tunnel entrance, and vacuum lot.
Nice To Haves
- Previous sales experience.
Responsibilities
- Deliver excellent customer service and greet customers with a friendly attitude.
- Present and sell ModWash packages and explain the value and savings of unlimited wash memberships.
- Guide customers through package and membership options safely.
- Engage with customers before and after washes to ensure satisfaction.
- Collaborate with and encourage the team to achieve sales goals.
- Perform opening and closing responsibilities when scheduled.
- Maintain site standards of service.
- Maintain on-site equipment and troubleshoot issues when needed.
- Help oversee employee productivity, breaks, and safety.
- Seek ways to improve the business.
- Assist in attracting, recruiting, developing, and managing employees.
- Manage chemical inventory, usage, and costs.
- Train and motivate the team to enroll new members.
- Perform administrative duties, which may include performance-management documentation, team calls, terminations, employee relations, and promotions.
- Ensure compliance with legal requirements and company policies and procedures.
- Keep facilities clean and presentable.
Benefits
- Base pay plus commission for the top three membership plans sold.
- Paid training and coaching.
- Free employee car washes.
- Fun, team-oriented work environment.
- Career advancement opportunities.
- 401(k) match.
- Medical, dental, and vision insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
