Assistant Site Manager - Altoona (PA0514)
About The Position
ModWash is seeking an Assistant Site Manager to support daily operations at its Altoona location and assist the general manager with site and team responsibilities. The role helps deliver a legendary car wash experience, grow the ModWash brand, and meet membership sales goals by presenting wash packages and explaining the value and savings of unlimited memberships. The Assistant Site Manager helps maintain site standards, equipment, cleanliness, safety, and compliance while supporting and developing team members. This position is full-time, with a stated base pay of $17.00 plus commission. The schedule may include evenings and weekends, and the job requires working outdoors in all weather conditions and seasons.
Requirements
- At least 2 years of experience in a leadership role.
- Passion for serving others.
- Strong customer service skills; previous sales experience is a plus.
- Outgoing, energetic personality and excellent communication skills.
- Strong interpersonal skills.
- Ability to motivate and encourage teammates in a fast-paced environment.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to work outdoors in all weather conditions and seasons.
- Ability to remain on foot for extended periods or an entire work shift.
- Physical ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
- Ability to carry, lift, push, pull, and move up to 25 pounds.
- Alertness and ability to maneuver around moving vehicles and equipment.
- Ability to safely climb and maneuver a 25-foot ladder.
- Ability to respond quickly to sounds and move safely over uneven terrain and in confined spaces.
- Ability to see clearly and respond to dangerous situations.
- Ability to remain mobile and engaged with ModTeam members and customers at the pay station, tunnel entrance, and vacuum lot.
Nice To Haves
- Previous sales experience.
Responsibilities
- Deliver excellent customer service and greet customers in a friendly manner.
- Present ModWash packages and explain the benefits of unlimited wash memberships.
- Guide customers through package and membership options and engage with them before and after their wash to ensure satisfaction.
- Collaborate with and encourage the team to meet sales goals.
- Perform opening and closing responsibilities when scheduled.
- Maintain site service standards and keep facilities clean and presentable.
- Maintain on-site equipment and troubleshoot issues when needed.
- Help oversee employee productivity, breaks, and safety.
- Seek ways to improve the business.
- Assist with attracting, recruiting, developing, and managing employees.
- Manage chemical inventory, usage, and costs.
- Train and motivate the team to enroll new members.
- Perform administrative duties, which may include performance-management documentation, team calls, terminations, employee relations, and promotions.
- Ensure compliance with legal requirements and company policies and procedures.
Benefits
- Base pay plus commission for the top three membership plans sold.
- Paid training and coaching.
- Free employee car washes.
- Fun, team-oriented work environment.
- Career advancement opportunities.
- 401K match.
- Medical, dental, and vision insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
