Assistant Site Manager

SBM Management Services•Wichita, KS

10d

About The Position

The Assistant Site Manager directs company programs and implements company policy to ensure compliance with contractual duties between the company and its customer. The role assists with coordinating and directing operations needed to fulfill contractual responsibilities, including planning, supervision, budgeting, vendor and supplier contact, customer relations, and other managerial or supervisory work. The position supports the Site Manager with operational planning, staffing, scheduling, inspections, budgeting, contract administration, financial reporting, customer and employee communications, and human resource concerns. The Assistant Site Manager also oversees direct reports, supports regulatory compliance, and helps maintain a safe work environment. Driving to different work locations, customer sites, or company facilities may be necessary, and some travel is required.

Requirements

Bachelor's degree from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Strong verbal and written communication skills.
Customer service, problem-solving, time-management, project-management, planning, presentation, interviewing, coaching, and training skills.
Knowledge of Microsoft Office and computer skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and the public.
Ability to carry out supervisory responsibilities, including interviewing, hiring, directing work, evaluating performance, and resolving employee concerns.
Ability to lift and/or move up to 35 pounds.
Ability to drive to various work locations, customer sites, or company facilities may be necessary.
Some travel is required.
A valid driver's license may be required.

Nice To Haves

Bilingual ability, with Spanish identified as ideal.

Responsibilities

Assist in planning and developing work schedules to ensure adequate service.
Prepare schedules for service personnel and assign personnel to routes.
Inspect and evaluate the physical condition of the establishment for safety, quality, service, and program compliance.
Audit and maintain inventories of supplies and equipment.
Investigate new equipment and methods and promote improvements.
Review customer service requests to identify their cause and type of malfunction, and address them with the manager.
Assist the Site Manager in implementing organizational policies and goals.
Analyze and facilitate budget requests and identify opportunities for reductions.
Promote services to develop new markets, increase market share, and strengthen the company's competitive position.
Inspect the plant and evaluate the use of space and facilities.
Assist with plans, budgets, schedule modifications, cost estimates, bid sheets, and contracts.
Help ensure the site meets budget goals on a sustained basis.
Assist in developing long-range plans, conceptual designs, and capital outlay requirements for program or process improvements.
Coordinate program specifications, proposal and contract requirements, and associated documents.
Compile data to prepare estimates.
Maintain and report financial information, including labor hours, overhead, supplies, expenses, billing, forecasting, and changes to these areas.
Maintain a safe work environment for oneself and employees.
Ensure compliance with local, state, and federal regulations, including FLSA, OSHA, and ADA requirements.
Direct supervisory management engaged in facilities program support.
Serve as a liaison among the company, customers, clients, employees, and subcontractors.
Maintain contract and contractor status databases.
Review correspondence concerning contractors and respond as appropriate.
Establish and maintain contact with contractors to support the smooth operation of the contract process.
Assist the Site Manager with conducting and attending meetings and maintaining consistent two-way communication with customers, clients, and employees.
Assist with human resource concerns and issues.
Interview, hire, plan and assign work, direct employees, conduct performance evaluations, reward and discipline employees, address complaints, and resolve problems in accordance with organizational policies and applicable laws.
Ensure employees are properly trained on tasks and safety requirements.
Travel to work locations, customer sites, or company facilities as needed.