Assistant Shop Manager

LV Petroleum•Albert Lea, MN

2d•$60,000 - $70,000•Onsite

About The Position

LV Petroleum is hiring an Assistant Shop Manager for its Truck Services division in Albert Lea, Minnesota. The role supports the Truck Services Manager in overseeing the daily operations of the Truck Shop, supervising technicians, delivering exemplary customer service, and maintaining operational standards aligned with company goals.

Requirements

High school diploma or equivalent.
At least 3 years of experience in a truck service or automotive environment, preferably in a supervisory role.
Strong leadership and people management skills, including the ability to motivate teams.
Excellent communication and customer service skills.
Basic knowledge of financial performance metrics, including P&L management.
Proficiency with computer systems and software used for service tracking and inventory management.
Availability to work flexible hours, including evenings, weekends, and holidays.
Valid driver’s license.

Nice To Haves

A degree in management or a related field.
Supervisory experience in a truck service or automotive environment.

Responsibilities

Assist in managing the overall operations of the Truck Services department and ensure compliance with company policies and procedures.
Supervise and train staff, encouraging teamwork, accountability, and excellent customer service.
Monitor workflow and support troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
Ensure equipment is properly maintained and safety standards are followed.
Assist with inventory management and ordering supplies, and ensure services are performed timely and accurately.
Engage with customers to address concerns and provide prompt solutions.
Help achieve financial goals by monitoring expenses and supporting revenue growth initiatives.
Perform the Truck Services Manager’s duties in their absence.

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