Assistant Shop Manager

LV Petroleum•Lake City, FL

3d•Onsite

About The Position

LV Petroleum is hiring an Assistant Shop Manager for its Truck Services division in Lake City, Florida. The role supports the Truck Services Manager in overseeing daily Truck Shop operations, supervising technicians, delivering excellent customer service, and maintaining operational standards consistent with company goals. The Assistant Shop Manager may perform the Truck Services Manager’s duties in their absence.

Requirements

High school diploma or equivalent.
At least 3 years of experience in a truck service or automotive environment, preferably in a supervisory role.
Strong leadership and people management skills, including the ability to motivate teams.
Excellent communication and customer service skills.
Basic knowledge of financial performance metrics, including P&L management.
Proficiency with computer systems and software applicable to service tracking and inventory management.
Availability to work flexible hours, including evenings, weekends, and holidays.
Valid driver’s license.

Nice To Haves

A degree in management or a related field.

Responsibilities

Assist in managing Truck Services department operations and ensure compliance with company policies and procedures.
Supervise and train staff, fostering teamwork, accountability, and excellent customer service.
Monitor workflow and support troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
Ensure equipment is properly maintained and safety standards are followed.
Assist with inventory management and ordering supplies, and help ensure services are completed promptly and accurately.
Engage with customers to address concerns and provide timely solutions.
Help achieve financial goals by monitoring expenses and supporting revenue growth initiatives.
Perform the duties of the Truck Services Manager in their absence.

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