Assistant Service Manager/Shop Foreman

Brinson CDJR • Corsicana, TX

2d

About The Position

Brinson CDJR of Corsicana is seeking an Assistant Service Manager/Shop Foreman to oversee the business and administrative operations of its service center. The role includes supervising the service department and its employees, developing and evaluating staff, maintaining service records, and ensuring the department operates smoothly and efficiently. The position also supports customer satisfaction, service quality, and timely vehicle repairs, and works with other dealership departments and outside vendors. The employee works indoors and outdoors in an auto shop environment and may be asked to perform additional duties as needed.

Requirements

• High school diploma or GED equivalent.
• At least 3–5 years of automotive service management experience.
• Experience as a technician or good technical aptitude.
• Broad knowledge of new vehicle technologies and mechanical operations.
• Excellent customer service skills.
• Ability to manage, motivate, and develop a team.
• Ability to analyze, solve problems, and multitask.
• Strong written and communication skills.
• Professional appearance and work ethic.
• Self-motivated and goal-oriented, with the ability to work in a fast-paced environment.
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR).

Nice To Haves

• Experience with automotive software.
• Working knowledge of Microsoft Office.

Responsibilities

• Oversee the service department, including technicians, service advisors, the service call center, porters, detailers, and the service lane.
• Motivate, train, develop, and reward employees.
• Forecast sales, gross profits, and expenses.
• Encourage and support advisors in securing customer loyalty.
• Attend manager meetings and conduct weekly service department meetings.
• Maintain a CSI score at or above the national average and follow up on guest issues or concerns to ensure customer satisfaction.
• Coordinate with the Parts Department to ensure timely turnaround of parts needed for internal jobs.
• Train advisors, technicians, and valets on dealership procedures.
• Manage technician productivity and work with the shop foreman to ensure vehicles are serviced properly and promptly.
• Interact with outside vendors.
• Develop productive relationships across dealership departments.
• Maintain value, quality, and integrity.
• Report to work within acceptable time frames and company standards.
• Maintain professionalism toward customers and coworkers.
• Perform additional tasks or duties as needed or requested by management.

Benefits

• Great pay opportunities of $100,000–$150,000 per year based on total shop performance.
• Many benefits.
• Outstanding work environment.
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED