PHO - ZEPHYR Assistant Server

70 Centennial Olympic Park OZ Employer LLC DBA Hotel Phoenix•Atlanta, GA

About The Position

The PHO - ZEPHYR Assistant Server supports the primary server and helps ensure smooth restaurant service. The role assists with guest needs, maintains a clean and organized dining area, and facilitates communication between kitchen and front-of-house staff. Responsibilities include expediting orders, promptly delivering food and beverages, and responding professionally and courteously to guest inquiries and requests. The Assistant Server contributes to a welcoming atmosphere, strong customer satisfaction, and the overall efficiency of the restaurant team.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a customer service or food service role is preferred.
  • Ability to stand and walk for extended periods during shifts.
  • Strong communication skills and a friendly, approachable demeanor.
  • Legal authorization to work in the United States.

Nice To Haves

  • Experience working in a fast-paced restaurant environment.
  • Knowledge of food safety and sanitation standards.
  • Basic understanding of POS (Point of Sale) systems.
  • Ability to multitask and work efficiently under pressure.
  • Team-oriented mindset with a positive attitude.

Responsibilities

  • Assist primary servers by delivering food and beverages to guests in a timely manner.
  • Maintain cleanliness and organization of the dining area, including resetting tables and replenishing supplies.
  • Communicate effectively with kitchen staff to ensure accurate and prompt order fulfillment.
  • Respond promptly and courteously to guest requests and inquiries.
  • Perform side work such as refilling condiments, polishing silverware, and restocking service stations.
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