Assistant Sales & Marketing Manager

Maid in JC•Jersey City, NJ

8d•Onsite

About The Position

Maid in JC is a highly rated home cleaning company serving luxury apartments and condos in downtown Jersey City. As one of the area's highest rated services, we focus on delivering exceptional customer service by fostering a culture of respect, continuous improvement, and empowering our team. Maid in JC is seeking an Assistant Office Manager with a focus on Sales & Marketing to join our team. We are looking to promote to a Sales Manager within one year. Your responsibilities will include answering calls, emails, and texts from leads, prospects, and clients, prospecting, solving problems, estimating, strengthening relationships with existing clients, and ensuring that projects run smoothly. You will be adding, removing, and updating one-time and recurring appointments, making the best "match" to optimize the schedule, satisfy client needs, and accommodate employee requirements. Your primary role will be to exceed sales targets. You will be supported by our experienced operations team members to help achieve your goals. We are looking for someone with a proven track record of Sales, Customer Service, and Scheduling.

Requirements

Proven track record of Sales
Proven track record of Customer Service
Proven track record of Scheduling
Strong communication skills
MAC and Google skills
Accuracy in all details
Excellent interpersonal skills
Self-motivation and drive
Competitive Nature
Excellent Follow Up
Detail-oriented and ability to prioritize a number of tasks
Problem solving skills
Time management
Organizational skills
Experience reading project plans & specifications

Nice To Haves

Spoken Spanish preferred but not required

Responsibilities

Answering calls, emails, and texts from leads, prospects, and clients
Prospecting
Solving problems
Estimating
Strengthening relationships with existing clients
Ensuring that projects run smoothly
Adding, removing, and updating one-time and recurring appointments
Optimizing the schedule to satisfy client needs and accommodate employee requirements
Exceeding sales targets
Identifying potential customers and leads through research and networking
Establishing and nurturing relationships with customers to build trust and rapport
Creating bid pricing, and negotiating deals to secure sales and meet revenue targets
Providing pre & post-sales support, addressing customer inquiries, resolving issues, and ensuring customer satisfaction
Scheduling one-time and recurring appointments of different service types that meets a number of different requirements