Assistant Sales Manager-East Market

D.R. Horton • Panama City, FL

8h

About The Position

D.R. Horton, Inc. is seeking an Assistant Sales Manager to support the Sales Manager in driving sales performance, customer experience, and operational excellence across the division. The role assists in coaching and developing sales teams, executing sales strategies, and ensuring consistent adherence to company policies, processes, and brand standards. The position supervises two or more employees.

The Assistant Sales Manager helps coordinate sales office schedules and workflows, monitors sales activity and performance, supports onboarding and training, and assists with marketing initiatives and model home presentation standards. The role also assists with escalated customer concerns and prepares sales reports, forecasts, and performance summaries. The employee is expected to conduct business professionally and ethically to serve customers and support the company’s goodwill and profitability.

Requirements

• Two to four years of experience in new home sales, real estate sales, or a related sales environment.
• Proficiency with CRM systems.
• Proven ability to coach, motivate, and support sales professionals.
• Strong interpersonal and communication skills.
• Ability to analyze sales data and identify performance trends.
• High level of organization and attention to detail.
• Strong computer skills, including proficiency in Microsoft Office applications and the ability to learn new programs and systems quickly.
• Ability to apply common-sense understanding to carry out instructions furnished in written or oral form or via DRH applications.
• Ability to sit for the majority of an eight-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear.
• Close and peripheral vision abilities are required.
• The noise level is generally moderate.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Real Estate, or a related field preferred.
• Prior experience in a leadership, mentoring, or senior sales role preferred.
• Strong understanding of the homebuilding sales process, from prospecting through contract and closing.

Responsibilities

• Support the Sales Manager in executing sales strategies to achieve sales goals.
• Assist with coaching, mentoring, and developing Sales Representatives to improve performance, product knowledge, and customer engagement.
• Meet or exceed individual sales goals.
• Assist with scheduling, coverage, and workflow coordination of sales offices.
• Help monitor sales activity, traffic, conversion ratios, and contract performance, escalating trends or issues as needed.
• Reinforce consistent use of sales processes, CRM, and documentation standards.
• Assist with onboarding and training new sales team members on systems, processes, and selling best practices.
• Support the execution of marketing initiatives, promotions, and model home presentation standards.
• Serve as a point of contact for escalated customer concerns, assisting with resolution in coordination with sales, construction, and customer service teams.
• Ensure compliance with company policies, fair housing regulations, and applicable state and federal requirements.
• Assist with preparing sales reports, forecasts, and performance summaries.
• Conduct business professionally and ethically to serve customers and increase the goodwill and profit of the company.
• Supervise two or more employees.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Employee Stock Purchase Plan.
• Flexible Spending Accounts.
• Life and disability insurance.
• Vacation, sick, and personal time, and company holidays.
• Multiple voluntary and company-provided benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed