Assistant Sales Manager

My Wireless • Sacramento, CA

1d

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver excellent customer experiences and technology solutions using AT&T products and services. The role involves working in a fast-paced retail environment focused on customer satisfaction and sales. The Assistant Retail Store Manager helps maintain store operations and develops team members, while building the skills needed to manage a My Wireless retail location when an opportunity arises.

Requirements

• Management experience in a similar field is required; wireless industry experience is preferred.
• Experience in retail or a customer-facing sales environment is required.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operational standards.
• Ability to motivate, lead, and coach team members toward results.
• Strong organizational skills and attention to detail.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability (may not be required depending on location).
• Bachelor’s degree.
• Retail or customer-facing sales experience in the telecommunications industry.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with store operations, staffing, inventory, and store appearance.
• Assist the Retail Store Manager with developing, training, and managing team members.
• Help customers make buying decisions by providing outstanding customer service.
• Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily sales opportunities.

Benefits

• Strong base pay, commission, and bonus schedule.
• Ongoing paid training and a pathway to manage a location.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED