Assistant Room Manager Buffet

Palms•Las Vegas, NV

About The Position

The Restaurant Assistant Buffet Manager reports to the Buffet Manager and is responsible for the restaurant’s daily operations. The role also provides professional, personalized guest service aligned with the company’s brand standards. It is based in a hotel or resort setting and involves varied shifts, including nights, weekends, and holidays.

Requirements

High-volume restaurant management or supervisory experience.
Basic knowledge of Outlook, MS Word, Excel, and PowerPoint, and office equipment such as telephones, copiers, and fax machines.
Effective listening abilities and strong judgment skills.
Excellent customer service and interpersonal skills, with the ability to communicate effectively with business contacts.
High school diploma or equivalent.
Two years of related experience.
Ability to work varied shifts, including nights, weekends, and holidays.
Must obtain and maintain an Alcohol Awareness/TAM Card.
Must obtain and maintain an SNHD Health Card.
Must be at least 21 years old.

Nice To Haves

Experience working in a similar resort setting.

Responsibilities

Create daily floor plans for each shift to ensure appropriate station rotation and coverage.
Supervise dining room floor service during operating hours.
Supervise cashiers and ensure service staff follow policies and procedures for check handling and closing.
Manage access and egress activities to ensure compliance with Health Department and Fire Marshall regulations.
Review schedules and manage time-off and vacation requests.
Coach and train employees on policies, procedures, and performance.
Communicate directly with guests about special requests and large-party reservations.
Conduct employee evaluations and manage attendance-related records and issues.
Coordinate with the Chef regarding food service and menu issues.
Communicate with management, chefs, and culinary staff to address guest and employee needs or issues.
Order supplies through the IP System and Purchasing, and prepare purchase requisitions for outlet needs from the warehouse or support departments.
Keep inventory forms and stocking areas up to date.
Exercise cost controls across restaurant operations.
Inspect food received from support departments for freshness and quality.
Perform other job-related duties as requested.