Assistant Retail Store Manager
AT&T•Covington, KY
•Onsite
About The Position
The Assistant Retail Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising, product launches, sales objectives, and customer experiences across AT&T products and services. It also includes outreach and promotional activities, including off-site events as needed. The assistant manager coaches and develops retail sales consultants to help them meet sales and service goals, with paid training provided to support leadership success.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Initiative and a results-oriented approach.
Responsibilities
- Partner with the store manager to oversee the daily operation of a retail store.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives.
- Ensure customers receive an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Coach and develop retail sales consultants to help them meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond store walls.
- Champion change, foster collaboration and teamwork, and use professional expertise to solve problems and analyze issues.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available, subject to state and local law
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
