Assistant Retail Store Manager

AT&T • Chattanooga, TN

24d • Onsite

About The Position

The Assistant Retail Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role assists with merchandising and product launches, helps meet and exceed sales objectives, and ensures customers have an extraordinary experience with AT&T products and services. It also includes outreach and promotional activities, including off-site events as needed.

The Assistant Retail Store Manager coaches and develops retail sales consultants so they can meet sales and service goals. AT&T provides paid training to support leadership success. The position is based at the Chattanooga, Tennessee retail location and is a regular, 40-hour-per-week role.

Requirements

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and ability to champion change.
• Ability to inspire a team through high performance, collaboration, and teamwork.
• Ability to use professional expertise to solve problems and analyze issues.
• Initiative and a results-oriented approach.

Responsibilities

• Partner with the store manager to oversee daily retail store operations.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives.
• Ensure customers receive an extraordinary experience with AT&T products and services.
• Perform outreach and promotional activities, including off-site events as needed.
• Coach and develop retail sales consultants to help them meet sales and service goals.
• Collaborate with key stakeholders on initiatives beyond store walls.
• Champion change and strive to create results.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
• Paid parental leave.
• Paid caregiver leave.
• Additional sick leave may be available beyond what state and local law require; it is unprotected.
• Adoption reimbursement.
• Short-term and long-term disability benefits.
• Life and accidental death insurance.
• Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
• Employee Assistance Programs (EAP).
• Employee wellness programs.
• Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
• Commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed