Assistant Retail Store Manager
About The Position
The Assistant Retail Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising and product launches, helps meet and exceed sales objectives, and ensures customers receive an extraordinary experience with AT&T products and services. The position also includes outreach and promotional activities, including off-site events as needed. The role coaches and develops a team of retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership success. The position is based at 1750 Epps Bridge Pkwy in Athens, Georgia, and has a regular 40-hour workweek. Compensation is $47,500–$71,300 plus commission of $18,000; individual starting salary may vary based on geography, experience, expertise, and education or training.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Initiative and focus on creating results.
Responsibilities
- Partner with a store manager to oversee all aspects of the store’s daily operation.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives while ensuring customers have an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Coach and develop retail sales consultants to help them meet sales and service goals.
- Inspire the team through high performance, collaboration, and teamwork.
- Use professional expertise to solve problems and analyze issues.
- Take initiative and strive to create results.
- Champion change and collaborate with key stakeholders on initiatives beyond the store.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days per year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available, subject to state and local law; this leave is unprotected
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
- Paid training
- Salary plus commission
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
