Assistant Retail Store Manager

AT&T•Chicago, IL

8d•$53,200 - $79,800•Onsite

About The Position

The Assistant Retail Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports store operations, team management and development, merchandising, product launches, and efforts to meet and exceed sales objectives while delivering an extraordinary customer experience with AT&T products and services. The position also coaches retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership development.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Strategic perspective and the ability to champion change.
Ability to inspire a team through high performance, collaboration, and teamwork.
Ability to use professional expertise to solve problems and analyze issues.
Ability to take initiative, strive, and create results.

Responsibilities

Partner with the store manager to oversee the daily operation of a retail store.
Help manage and develop the store team.
Assist with merchandising and product launches.
Help meet and exceed sales objectives.
Ensure customers receive an extraordinary experience with AT&T products and services.
Coach retail sales consultants to help them meet sales and service goals.
Collaborate with key stakeholders on initiatives beyond the store.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident hospital indemnity, and group legal.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.