Assistant Retail Store Manager
About The Position
The Assistant Retail Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising and product launches, helps meet and exceed sales objectives, and ensures customers receive an extraordinary experience with AT&T products and services. It also involves outreach and promotional activities, including off-site events as needed. The position coaches and develops retail sales consultants to help them meet sales and service goals, with paid training provided to support leadership success. The role is full-time, with 40 weekly hours, and is based onsite at the AT&T retail location in Scott Depot, West Virginia. Compensation is $42,800–$64,200, plus commission of $18,000. Individual starting salary may depend on geography, experience, expertise, and education or training.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Ability to take initiative and strive to create results.
Responsibilities
- Partner with the store manager to oversee all aspects of daily retail store operations.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives.
- Ensure customers receive an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Coach and develop retail sales consultants to support sales and service goals.
- Inspire the team through high performance, collaboration, and teamwork.
- Use professional expertise to solve problems and analyze issues.
- Take initiative and strive to create results.
- Collaborate with key stakeholders on initiatives beyond store walls.
- Champion change with a strategic perspective.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave may be available beyond what state and local law require; it is unprotected.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
- Employee Assistance Programs (EAP).
- Employee wellness programs.
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
- Paid training.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
