Assistant Retail Store Manager
About The Position
The Assistant Retail Store Manager partners with the store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising and product launches, helps meet and exceed sales objectives, and ensures customers receive an excellent experience with AT&T products and services. The position also includes outreach and promotional activities, including off-site events as needed. The assistant manager coaches and develops retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership success. The role calls for taking initiative, championing change, collaborating with stakeholders beyond the store, and using professional expertise to solve problems and analyze issues. The position is based at the Clarksville, Tennessee store and pays $42,800–$64,200, plus commission. Individual starting salary may depend on geography, experience, expertise, and education or training.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to take initiative and strive to create results.
Responsibilities
- Partner with the store manager to oversee all aspects of the store’s daily operations.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives.
- Ensure customers receive an extraordinary experience with AT&T products and services.
- Conduct outreach and promotional activities, including off-site events as needed.
- Coach and develop retail sales consultants to help them meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond store walls.
- Take initiative, champion change, and use professional expertise to solve problems and analyze issues.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available, subject to applicable conditions
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
