Retail Photo Operations Assistant Manager - Jelly Belly
About The Position
Magic Memories is hiring an Assistant Retail Photo Operations Manager at Jelly Belly in Fairfield, California. The role supports a high-volume souvenir photography retail operation, helping guests create and take home memorable photo products. The assistant manager helps lead the retail team, supports sales and guest-service goals, and acts as lead manager when the Retail Photography Manager is absent. The position is full-time and non-exempt, with a starting rate of $18.90 per hour. Shifts are available any day of the week, including weekends, during operating hours; the schedule is flexible. Paid training and opportunities for growth and advancement are offered.
Requirements
- High school diploma or GED.
- One year of people-management experience and/or training, or an equivalent combination of education and experience.
- Demonstrated leadership skills, including the ability to support teams, develop culture, coach, and manage ongoing performance.
- Ability and drive to contribute in a hands-on role and meet sales targets and KPIs in a busy retail environment.
- Excellent written and verbal communication skills with customers, management, and cross-functional team members.
- Professional communication skills and appearance.
- Ability to support operations seven days a week, including weekends, evenings, and holidays.
- Successful completion of a background check.
Nice To Haves
- Two years of previous guest-service experience in hospitality, food and beverage, or retail; preferred but not required.
- Experience in digital photography.
Responsibilities
- Greet guests and provide world-class service while creating memorable experiences.
- Assist in leading a retail team to achieve sales goals.
- Help run all operational aspects of a high-volume souvenir photography retail operation.
- Act as lead manager in the absence of the Retail Photography Manager.
- Provide floor supervision and perform administrative duties to keep the team focused on guest service and sales goals.
- Develop, train, and motivate staff to achieve guest-service and financial results.
- Respond to guest requests, expectations, and needs to ensure excellent customer service.
- Take photos and provide guests with memorable experiences and souvenirs.
Benefits
- Paid training
- Opportunities for growth and advancement
- Competitive wages and incentives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
