Trevis | Assistant Restaurant Manager

Omni Hotels & Spas•Champions Gate, FL

About The Position

The Assistant Restaurant Manager ensures proper training and supervision of personnel so they deliver prompt, courteous service in compliance with Omni Food and Beverage standards, company policies, and procedures. The role is responsible for assigned shifts and assists with overall department management, guest satisfaction, staff development, administrative duties, cost controls, and safety. The manager must be familiar with liquor liability laws and emergency procedures, including CPR, and help prevent accidents.

Requirements

  • Two years of experience in a Food and Beverage supervision or management role preferred.
  • Ability to manage deadlines.
  • General knowledge of Microsoft Word, Excel, and PowerPoint.
  • Strong attention to detail and customer service skills.
  • Must be Food Handler and TIPS certified.
  • Must be able to work a flexible schedule, including weekends and holidays.

Nice To Haves

  • Understanding of Food and Beverage financials, including cost and par controls.
  • Two years of experience in a Food and Beverage supervision or management role.

Responsibilities

  • Supervise and coordinate assigned shifts and assist with overall department supervision.
  • Check staff punctuality and complete the dining room environmental checklist.
  • Spot-check liquor pars and order daily supplies.
  • Hold pre-meal meetings and follow up on established training steps.
  • Handle guest comments and complaints, ensure guest satisfaction, communicate with guests, and receive feedback.
  • Stay on the floor during peak hours and monitor guest experiences.
  • Observe, teach, and correct staff service; examine food preparation and beverage presentation.
  • Maintain the condition of the dining room.
  • Assist the manager with scheduling and prepare weekly and monthly forecasts.
  • Complete weekly payroll and participate in interviewing new employees.
  • Prepare maintenance requests and follow up on them.
  • Monitor food and liquor requisitions, food waste, labor and payroll costs, and bar controls, including shot glass use, red lining, and bottles being totally empty.
  • Adhere to liquor liability laws prohibiting alcohol service to intoxicated guests and minors.
  • Know emergency procedures, including CPR, and work to prevent accidents.
  • Perform other duties assigned by management.
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