Assistant Restaurant Manager - Aqueous

Nemacolin • Wharton Township, PA

7d • Onsite

About The Position

The Assistant Restaurant Manager supports the people, standards, and daily operations of a Nemacolin restaurant, lounge, or dining experience. Working alongside culinary and restaurant leadership, the manager develops associates, elevates service, strengthens operational performance, and creates welcoming guest experiences. The role combines floor leadership, associate development, guest engagement, operational administration, and financial oversight, with responsibilities that may shift according to guest needs, business volume, special events, and operational demands.

The position oversees daily restaurant activities and may support guest room dining operations. It contributes to budgeting, operational reviews, labor management, payroll processes, scheduling, compliance, service standards, and food and beverage operations. The role also supports training requirements, certifications, safety practices, and procedures. Compensation is a base salary of $75,000 plus participation in an incentive plan.

Requirements

• Associate's degree in hospitality management or a related field.
• At least one year of supervisory experience in a restaurant, food and beverage outlet, or hospitality environment.
• Demonstrated success in guest service, associate development, and team leadership.
• Strong understanding of restaurant operations and the relationship between front-of-house and back-of-house teams.
• Ability to perform basic mathematical functions and interpret operational and financial information.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to communicate effectively and professionally in English.
• Must be at least 18 years of age.
• Ability to work varying shifts, including evenings, weekends, holidays, and periods of increased business demand.
• Ability to perform the physical requirements of the position, including prolonged standing, walking, bending, lifting, pushing, pulling, and carrying up to 30 pounds.
• Ability to obtain and maintain applicable food and beverage certifications as required by the operation.
• Passion for hospitality, strong communication and organizational skills, sound judgment, adaptability, professionalism, discretion, and integrity.

Nice To Haves

• Bachelor's degree.
• Experience in a Forbes Four-Star, Forbes Five-Star, or similarly service-focused dining environment.

Responsibilities

• Lead service execution, anticipate guest needs, support service recovery, and ensure interactions reflect Nemacolin's hospitality standards.
• Coach associates, reinforce service expectations, support training, and foster accountability, collaboration, and professional growth.
• Promote communication and teamwork between front-of-house and culinary teams.
• Oversee daily restaurant activities and, when applicable, support guest room dining operations.
• Maintain service standards and ensure operational readiness throughout each shift.
• Support budgeting, review operational results, manage labor resources, monitor payroll processes, and identify opportunities to improve efficiency and profitability.
• Follow up on guest concerns and support personalized interactions and service recovery.
• Support training requirements, food and beverage certifications, safety practices, and operational procedures.
• Support scheduling, associate engagement, operational planning, reporting, and collaboration with restaurant and resort leadership.

Benefits

• Competitive compensation and an attractive 401(k) program.
• Medical, dental, and vision coverage available.
• Paid time off.
• Educational and career advancement support.
• Savings across resort dining, retail, spa, and activities.
• Discounted associate meals, dry cleaning, and uniform services.
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.
• Paid training and continuous learning opportunities.
• Leadership development and accelerated leadership pathways.
• Mentorship, coaching, and cross-functional experience.
• Monthly recognition opportunities for associates, leaders, and teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree