Assistant Restaurant Leader (Assistant General Manager)

Raising Cane's•Metairie, LA

About The Position

The Assistant Restaurant Leader supports the Restaurant Leader in the day-to-day operations of the restaurant and upholds Raising Cane’s standards and culture across all areas of restaurant operations. The role manages hourly crewmember hiring, onboarding, scheduling, payroll, performance, and development; serves as manager on duty; opens and closes the restaurant; and oversees cash handling and accountability. The position also supports shift execution by enforcing company policies and safety standards, deploying crewmembers, providing customer service, maintaining cleanliness and facility condition, and using required tools and records to document results and address issues. The work takes place in a fast-paced kitchen and customer-facing environment, both indoors and outdoors, with varied temperatures and exposure to food products, common allergens, industrial equipment, and commercial cleaning products. Personal protective equipment is required for certain tasks, and the role involves extended physical activity.

Requirements

At least 3 years of restaurant or retail management experience.
Must be at least 18 years of age.
High school diploma or equivalent.
Valid driver’s license.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Detail-oriented, organized, and able to manage multiple changing priorities.
Self-driven, flexible, and energetic, with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently both independently and collaboratively.
Able to recognize and analyze problems, set goals, create plans, and put plans into action to solve problems.
Proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.

Nice To Haves

New restaurant opening experience.
Some college.

Responsibilities

Hire and terminate hourly, non-management crewmembers.
Manage onboarding, status changes, and payroll processes for hourly crewmembers.
Create crewmember work and training schedules.
Manage hourly crewmember performance, including development, coaching, redirective communication, documentation, and related performance management tasks.
Act as manager on duty and open and close the restaurant.
Manage cash handling and ensure accountability.
Enforce Raising Cane’s policies and standards.
Execute shifts in accordance with company operations and safety standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Deploy crewmembers during shifts.
Provide exemplary customer service.
Use the reward and recognition program for restaurant crewmembers.
Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Complete other duties as assigned.

Benefits

Medical, dental, vision, and pharmacy benefits.
Dependent care and healthcare flexible spending accounts.
Company-provided life and disability insurance.
Hospital indemnity, accident, and critical illness coverage.
401(k) with employer match for employees age 21 and older.
Access to financial advisors for budget and retirement planning.
One Pass gym membership program.
Tuition reimbursement.
Crewmember Assistance Program.
Pet insurance.
Weekly pay, except in some states where pay is bi-weekly.
Competitive pay and monthly bonus.
Paid time off and sick time.
Eight paid holidays per year.
Early closure for company events.
Casual work attire.
Perkspot employee discount programs.
Starting salary of $55,000 annually, plus a monthly training incentive of $750; post-training monthly incentives vary and are based on restaurant profitability.