110-09 Assistant Residential House Manager

Venture Community Services Inc•Southbridge, MA

3d•$20 - $21

About The Position

Venture Community Services supports individuals facing diverse challenges through a compassionate workforce and innovative practices that promote independence, empowerment, and opportunity. The Assistant Residential House Manager provides daily care and primary program services to individuals receiving support. The role reports to the Residential House Manager and assumes that manager’s responsibilities when they are absent. The position is hourly and full-time, with a stated schedule of Wednesday 12 p.m.–11 p.m., Thursday 1 p.m.–10 p.m., Friday 2 p.m.–10 p.m., and Saturday 9 a.m.–9 p.m., totaling 40 hours. The position may also require flexible scheduling, overtime, sleepover coverage, and night-awake coverage as needed. The assistant supports individualized service planning, behavior plans, assessments, staff supervision and communication, household operations, recordkeeping, safety, and the health and personal needs of individuals. Assigned responsibilities may include advocacy, safety oversight, and healthy-eating coordination. Venture provides paid training and offers a $1,000 sign-on bonus for full-time employees.

Requirements

High school diploma or GED.
Must be at least 21 years old.
Valid driver’s license.
Available by telephone for daily contact.
Ability to identify and report issues, follow instructions, and manage priorities.
Good written and verbal communication skills and excellent interpersonal skills.
Ability to use sound judgment that does not jeopardize individuals’ health and safety.
Effective time-management skills.
Ability to advocate for and establish rapport with people with disabilities, their families, coworkers, and service providers.
Ability to work a flexible schedule, including overtime, sleepover coverage (2–4 nights weekly), and night-awake coverage as needed.
Ability to physically assist with transfers and carries, including supporting individuals weighing 150–250 pounds, and to assist with personal hygiene tasks.

Nice To Haves

Associate degree preferred.
One year of experience in a residential program.
Daily use of a car on site is preferred but not required.

Responsibilities

Develop and implement individual service plans (ISPs), behavior plans, and assessments, including participation in creating and implementing behavior plans.
Serve as programmatic supervisor to Direct Support Professionals (DSPs).
Communicate program information to DSPs, parents, guardians, and day programs as designated by the Residential House Manager.
Oversee individual accounts and the house budget as directed by the Residential House Manager.
Ensure monthly fire drills are completed in accordance with DDS regulations.
Identify program renovation and repair needs and follow through on vehicle maintenance needs.
Attend meetings with other agencies and the Department of Developmental Services as requested, and attend assigned annual and semi-annual reviews.
Prepare weekly staff meeting agendas covering individual-centered and programmatic issues.
Coordinate and assist with planning individuals’ leisure and recreation activities.
In the Residential House Manager’s absence, perform that role’s functions, communicate with administrative personnel about daily program operations, coordinate or conduct staff meetings, create the daily work schedule, and provide emergency coverage as necessary.
Maintain program standards under the DDS mission statement, Survey and Certification Tool, and Performance Based Objectives.
Maintain records and document daily data; prepare data and documentation for end-of-month submission and ensure records are complete and orderly.
Educate, supervise, and monitor individual self-medication programs.
Educate and train individuals in ISP goals and objectives.
Educate and assist individuals with meal preparation, food shopping, finances, banking, receipts, and purchases, and maintain related records.
Educate, transport, accompany, and supervise individuals going to or at their place of worship.
Physically assist individuals with transfers and carries, including ambulatory and non-ambulatory individuals; assist with bathing and personal hygiene; and escort or restrain individuals during emergencies or behavioral episodes.
Implement agency policies and procedures, maintain confidentiality and a positive demeanor, manage multiple priorities, and promote cost effectiveness by monitoring utility usage.
Complete Supervisors Training and Agency Orientation, maintain required certifications and program-specific training, and complete required forms, questionnaires, and reports.
As an advocate, support an assigned person living in the home, prepare the advocate agenda for staff meetings, lead discussions about that person, and help ensure their medical, dental, personal, and social needs are met.
As Safety Officer, conduct safety checks of the home, van, and grounds using the safety checklist; report findings at staff meetings; attend quarterly Safety Committee meetings; and share general and seasonal safety information.
As Healthy Eating Officer, follow agency healthy-eating standards and training, participate in Food for Health training, prepare weekly menus that meet individuals’ dietary orders and needs, lead staff discussions about healthy eating, maintain shopping lists and healthy pantry/freezer items, and model healthy eating practices.
Assist the Residential House Manager in evaluating DSPs and coordinate ongoing medical, dental, and psychiatric services as needed or directed.
Implement staff recognition.
Collaborate with the Residential House Manager on necessary issues.