6006-08 Assistant Residential House Manager

Venture Community Services Inc•Gardner, MA
•$20 - $21

About The Position

Venture Community Services provides support to individuals facing diverse challenges through compassionate, dedicated staff and innovative practices that encourage independence, empowerment, and opportunity. The organization describes its work as an opportunity to enhance the lives of individuals with disabilities and emphasizes employee education, innovative training, work-life balance, inclusion, and equity. The Assistant Residential House Manager reports to the Residential House Manager and is responsible for the general daily care of program individuals/service recipients and primary program service delivery. The assistant assumes the Residential House Manager’s responsibilities in their absence. The role is hourly, scheduled for 40 hours per week, with listed shifts on Sunday, Monday, Tuesday, Friday, and Saturday. The pay rate is $19.50–$21 per hour, and the posting offers a $1,000 sign-on bonus. The position includes supporting individualized service plans and behavior plans; supervising and communicating with Direct Support Professionals; maintaining program, individual, and financial records; helping meet individuals’ health, personal, social, and recreational needs; and supporting safety, healthy eating, and daily household operations. Duties may also include serving as an advocate, Safety Officer, or Healthy Eating Officer. The role requires physical assistance with transfers, personal hygiene, and emergency situations, and may involve overtime, sleepover coverage, and awake overnight coverage as needed.

Requirements

  • High school diploma or GED.
  • Must be at least 21 years old.
  • Valid driver’s license.
  • One year of experience in a residential program.
  • Ability to identify, report, and follow instructions and manage priorities.
  • Ability to work a flexible schedule, including overtime, sleepover coverage (2–4 nights weekly), and awake overnight coverage as needed.
  • Good written and verbal communication skills.
  • Excellent interpersonal skills.
  • Use judgment that does not jeopardize individuals’ health and safety.
  • Effective time-management skills.
  • Ability to advocate for and establish rapport with individuals with disabilities, their families, co-workers, and service providers.
  • Maintain First Aid, CPR, MAP, and Safety Care certifications.
  • Complete Supervisors Training and Agency Orientation, and maintain training specific to programmatic issues.

Nice To Haves

  • Associate degree preferred.
  • Daily use of a car on site preferred, but not required.

Responsibilities

  • Develop and implement individual service plans (ISPs), behavior plans, and assessments, including participation in creating and implementing behavior plans.
  • Serve as programmatic supervisor to Direct Support Professionals (DSPs).
  • Communicate information to DSPs, parents, guardians, and day programs as designated by the Residential House Manager.
  • Oversee individual accounts and the house budget as directed by the Residential House Manager.
  • Ensure monthly fire drills are completed in accordance with DDS regulations.
  • Identify renovation, repair, and vehicle maintenance needs and follow through as appropriate.
  • Attend meetings with other agencies and the Department of Developmental Services as requested by the Residential House Manager.
  • Attend assigned annual and semi-annual reviews.
  • Prepare weekly staff meeting agendas focused on individual-centered and programmatic issues.
  • Coordinate and assist with planning individuals’ leisure and recreation time.
  • Perform all Residential House Manager functions when that manager is absent, including communicating with administrative personnel about day-to-day program operations.
  • Maintain program standards in accordance with the DDS Mission Statement, Survey and Certification Tool, and Performance Based Objectives.
  • Maintain records and document daily data.
  • Educate, supervise, and monitor individual self-medication programs.
  • Train and support individuals in goals and objectives specified in their ISPs.
  • Educate and assist individuals with meal preparation and food shopping.
  • Educate and assist individuals with finances, banking, receipts, purchasing, and recordkeeping.
  • Educate, transport, accompany, and supervise individuals to and at their places of worship.
  • Physically assist individuals with transfers and carries, including ambulatory and non-ambulatory individuals; escort or restrain individuals during emergencies or behavioral episodes; and assist with bathing and personal hygiene, including lifts and supports for individuals weighing 150–250 pounds.
  • Implement agency policies and procedures and maintain confidentiality and a positive demeanor while managing multiple priorities.
  • Promote cost effectiveness by monitoring electric and telephone usage and other expenses.
  • Complete Supervisors Training.
  • When assigned advocate duties, advocate for a person living in the home, prepare the Advocate Agenda for staff meetings, lead discussion about that person, prepare end-of-month data and documentation, ensure records are complete and orderly, and help ensure medical, dental, personal, and social needs are met.
  • When assigned Safety Officer duties, inspect the home, van, and grounds using the safety checklist; report at staff meetings; attend quarterly Safety Committee meetings; report general and seasonal safety issues; and maintain focus on safety and best practices.
  • When assigned Healthy Eating Officer duties, comply with agency nutrition policies and related training; participate in Food for Health training; prepare weekly menus consistent with dietary orders and needs; lead healthy-eating discussions at staff meetings; prepare shopping lists and maintain healthy pantry and freezer supplies; and model healthy eating practices.
  • Assist the Residential House Manager in evaluating DSPs.
  • Coordinate and conduct staff meetings when the Residential House Manager is absent.
  • Coordinate ongoing medical, dental, and psychiatric services as needed or as directed by the Residential House Manager.
  • Create the daily work schedule when the Residential House Manager is absent and provide emergency coverage as necessary.
  • Implement staff recognition.
  • Maintain First Aid, CPR, MAP, and Safety Care certifications; complete Agency Orientation; and maintain training specific to programmatic issues.
  • Complete required forms, questionnaires, and reports.
  • Collaborate with the Residential House Manager on necessary issues.

Benefits

  • Excellent benefits package.
  • Work-life balance.
  • $1,000 sign-on bonus.
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