409-12 Assistant Residential House Manager

Venture Community Services Inc•Worcester, MA

4d•$20 - $21

About The Position

Venture Community Services seeks an Assistant Residential House Manager to support individuals with disabilities through daily care and primary program service delivery. The position reports to the Residential House Manager and assumes that manager’s responsibilities in their absence. The role includes supervising Direct Support Professionals, supporting individualized service planning, coordinating household and individual needs, maintaining records, and helping ensure the program meets agency and Department of Developmental Services requirements. The position is hourly and scheduled for 40 hours per week: Wednesday 3 p.m.–11 p.m., Thursday 1 p.m.–11 p.m., Friday 3 p.m.–11 p.m., and Saturday 4 p.m.–11 p.m. The stated pay rate is $19.50–$21 per hour, with a $1,000 sign-on bonus. The role may involve overtime, sleepover coverage (2–4 nights weekly), and night-awake coverage as needed. Specific assigned responsibilities may include advocacy for a person living in the home, safety oversight, and healthy-eating activities.

Requirements

High school diploma or GED.
Must be at least 21 years old.
Valid driver’s license.
One year of experience in a residential program.
Ability to work a flexible schedule that may include overtime, sleepover coverage (2–4 nights weekly), and night-awake coverage as needed.
Ability to identify and report issues, follow instructions, and manage priorities.
Good written and verbal communication skills and excellent interpersonal skills.
Exercise judgment that does not jeopardize individuals’ health and safety.
Ability to advocate for and establish rapport with people with disabilities, their families, coworkers, and service providers.
Ability to physically assist individuals with transfers and carries, escort or restrain individuals in emergencies or behavioral episodes, and assist with bathing and personal hygiene, including lifts and supports for individuals weighing 150–250 pounds.
Daily use of a car on site is preferred but not required.
Availability by telephone for daily contact.

Nice To Haves

Associate degree preferred.
Daily use of a car on site is preferred but not required.

Responsibilities

Develop and implement individual service plans (ISPs), behavior plans, and assessments, ensuring individual input and alignment with program goals and capabilities.
Participate in creating, developing, and implementing behavior plans.
Serve as programmatic supervisor to Direct Support Professionals (DSPs).
Communicate information to DSPs, parents, guardians, and day programs as designated by the Residential House Manager.
Oversee individual accounts and the house budget as directed by the Residential House Manager.
Ensure monthly fire drills are completed in accordance with DDS regulations.
Identify renovation and repair needs of the program and follow through on vehicle maintenance needs.
Attend meetings with other agencies and the Department of Developmental Services as requested by the Residential House Manager.
Attend annual and semi-annual reviews as assigned.
Prepare weekly staff meeting agendas focused on individual-centered and programmatic issues.
Coordinate and help plan individuals’ leisure and recreation time.
Perform the Residential House Manager’s functions during their absence, including communicating with administrative personnel about day-to-day program operations.
Ensure the program meets DDS mission, survey and certification, and performance-based objective standards.
Maintain records and document daily data.
Educate, supervise, and monitor individual self-medication programs.
Train individuals in goals and objectives specified in their ISPs.
Educate and assist individuals with meal preparation, food shopping, finances, banking, receipts, purchasing, and recordkeeping.
Educate, transport, accompany, and supervise individuals attending their place of worship.
Physically assist individuals with transfers and carries, including for ambulatory and non-ambulatory individuals; escort or restrain individuals in emergencies or behavioral episodes; and assist with bathing and personal hygiene, including lifts and supports for individuals weighing 150–250 pounds.
Implement agency policies and procedures, maintain confidentiality, manage multiple priorities, and promote cost effectiveness by monitoring utilities and other usage.
Complete Supervisors Training.
When assigned advocate duties, advocate for a person living in the home, prepare the Advocate Agenda, lead related staff meeting discussions, prepare end-of-month data and documentation, keep records in order, and ensure medical, dental, personal, and social needs are met.
When assigned safety-officer duties, conduct safety checks of the home, van, and grounds; report findings; attend quarterly Safety Committee meetings; share general and seasonal safety information; and maintain attention to safety and best practices.
When assigned healthy-eating duties, follow agency nutritional policies and training, participate in Food for Health training, prepare weekly menus aligned with dietary orders and needs, lead healthy-eating discussions, prepare shopping lists, maintain healthy pantry and freezer items, and model healthy eating practices.
Assist the Residential House Manager in evaluating DSPs.
Coordinate and conduct staff meetings in the Residential House Manager’s absence.
Coordinate medical, dental, and psychiatric services as needed or directed.
Create the daily work schedule in the Residential House Manager’s absence and provide emergency coverage as necessary.
Implement staff recognition.
Maintain First Aid, CPR, MAP, and Safety Care certifications; complete agency orientation and training specific to program needs.
Complete required forms, questionnaires, and reports.
Collaborate with the Residential House Manager on necessary issues and maintain effective time management, communication, judgment, and rapport with individuals, families, coworkers, and service providers.