6006-08 Assistant Residential House Manager

Venture Community Services Inc•Gardner, MA

3d•$20 - $21

About The Position

Venture Community Services supports individuals facing diverse challenges through a compassionate workforce and innovative practices that encourage independence, empowerment, and opportunity. The Assistant Residential House Manager provides general daily care and primary program service delivery for individuals receiving services. The position reports to the Residential House Manager and assumes that manager’s responsibilities when they are absent. The role is hourly and full-time, scheduled for 40 hours per week. The posted schedule is Sunday 9 a.m.–3 p.m. and 3 p.m.–7 p.m.; Monday and Tuesday 3 p.m.–11 p.m.; Friday 3 p.m.–11 p.m.; and Saturday 9 a.m.–3 p.m. Pay is $19.50–$21 per hour, with a $1,000 sign-on bonus. The assistant supports individual-centered services, supervises Direct Support Professionals, communicates with families and service providers, maintains program records, and helps oversee household budgets and safety. Assigned duties may include advocating for a person living in the home, preparing documentation, serving as a Safety Officer, or serving as a Healthy Eating Officer. The role involves assisting individuals with daily living, personal care, meals, finances, medication self-administration, recreation, transportation, and community activities. It may also require physical assistance with transfers, bathing, and hygiene, including supporting individuals weighing 150–250 pounds. The position requires the ability to work a flexible schedule, including overtime, sleepover coverage (two to four nights weekly), and awake-night coverage as needed. The Assistant Residential House Manager must maintain relevant certifications and training, including First Aid, CPR, MAP, and Safety Care, and complete agency orientation and supervisor training. Venture describes its benefits package as excellent and emphasizes work-life balance and a culture of inclusion and equity.

Requirements

High school diploma or GED.
Must be at least 21 years old.
Valid driver’s license.
One year of experience in a residential program.
Good written and verbal communication skills.
Excellent interpersonal skills.
Ability to identify, report, and follow instructions and manage priorities.
Ability to work a flexible schedule, including overtime, sleepover coverage two to four nights weekly, and awake-night coverage as needed.
Ability to exercise judgment that does not jeopardize individuals’ health and safety.
Effective time-management skills.
Ability to advocate for and establish rapport with people with disabilities, their families, coworkers, and service providers.
Availability by telephone for daily contact.

Nice To Haves

Associate degree preferred.
Daily use of a car on site preferred but not required.

Responsibilities

Develop and implement ISPs, behavior plans, and assessments, incorporating individual input and program goals; participate in creating and implementing behavior plans.
Serve as programmatic supervisor to Direct Support Professionals.
Communicate information to Direct Support Professionals, parents, guardians, and day programs as designated by the Residential House Manager.
Oversee individual accounts and the house budget as directed by the Residential House Manager.
Ensure monthly fire drills are completed in accordance with DDS regulations.
Identify program renovation and repair needs and follow through on vehicle maintenance needs.
Attend meetings with management personnel from other agencies and the Department of Developmental Services when requested.
Attend assigned annual and semi-annual reviews.
Prepare weekly staff meeting agendas addressing individual-centered and programmatic issues.
Coordinate and assist with planning individuals’ leisure and recreation time.
Perform all Residential House Manager functions when that manager is absent, including communicating with administrative personnel about day-to-day program operations.
Maintain program standards and compliance with the DDS Mission Statement, Survey and Certification Tool, and Performance Based Objectives.
Maintain records and document daily data.
Educate, supervise, and monitor individual self-medication programs.
Train individuals in goals and objectives specified in their ISPs.
Educate and assist individuals with meal preparation, food shopping, finances, banking, receipts, purchases, and recordkeeping.
Educate, transport, accompany, and supervise individuals traveling to or attending their place of worship.
Physically assist individuals with transfers and carries, including ambulatory and non-ambulatory individuals; provide physical escort or restraint during emergencies or behavioral episodes; and assist with bathing and personal hygiene, including lifts and supports for individuals weighing 150–250 pounds.
Implement agency policies and procedures and maintain confidentiality and a positive demeanor while managing multiple priorities.
Promote cost effectiveness by monitoring utility usage, including electricity and telephone use.
Complete Supervisors Training.
When assigned advocate responsibilities, prepare the Advocate Agenda for staff meetings, lead discussion about the person, prepare end-of-month data and documentation, maintain orderly records, and ensure medical, dental, personal, and social needs are met.
When assigned Safety Officer responsibilities, conduct safety checks of the home, van, and grounds using the safety checklist; report findings at staff meetings; attend quarterly Safety Committee meetings; report general and seasonal safety issues; and maintain focus on safety and best practices.
When assigned Healthy Eating Officer responsibilities, follow the agency’s Nutritional Healthy Eating Policy and related training, participate in Food for Health training, prepare weekly menus consistent with individuals’ dietary needs, lead staff discussions about healthy eating, prepare shopping lists, maintain healthy pantry and freezer supplies, and model healthy eating practices.
Assist the Residential House Manager in evaluating Direct Support Professionals.
Coordinate and conduct staff meetings when the Residential House Manager is absent.
Coordinate ongoing medical, dental, and psychiatric services as needed or directed by the Residential House Manager.
Create the daily work schedule when the Residential House Manager is absent and provide emergency coverage as necessary.
Implement staff recognition.
Maintain First Aid, CPR, MAP, and Safety Care certifications; complete Agency Orientation; and maintain training specific to individual program needs.
Complete required forms, questionnaires, and reports.
Collaborate with the Residential House Manager on necessary issues and advocate for individuals while maintaining effective relationships with individuals, families, coworkers, and service providers.