103-07 Assistant Residential House Manager

Venture Community Services Inc•Spencer, MA

1d•$20 - $21

About The Position

Venture Community Services supports people facing diverse challenges through a compassionate workforce and practices that encourage independence, empowerment, and opportunity. The Assistant Residential House Manager is responsible for the daily care of program participants and primary program service delivery, and reports to the Residential House Manager. The assistant assumes the Residential House Manager’s responsibilities in their absence. This hourly, full-time role is scheduled Tuesday 3 p.m.–11 p.m., Wednesday 1 p.m.–9 p.m., Thursday 3 p.m.–9 p.m., Friday 3 p.m.–11 p.m., and Saturday 8 a.m.–6 p.m., for 40 hours per week. The posted pay rate is $19.50–$21 per hour, with a $1,000 sign-on bonus. The role involves supporting participants’ individualized service plans, behavior plans, health, safety, daily living, and community activities. The assistant provides programmatic supervision to Direct Support Professionals, communicates with families and service providers, helps manage household operations and budgets, and maintains program records and standards. Specific assigned duties may include advocacy for a participant, safety oversight, and serving as the Healthy Eating Officer. The position requires the ability to work a flexible schedule, including overtime, sleepover coverage two to four nights weekly, and awake night coverage as needed. Venture describes its workplace culture as inclusive and equitable, offers ongoing education and innovative training opportunities, and promotes work-life balance and an excellent benefits package.

Requirements

High school diploma or GED.
At least one year of experience in a residential program.
Must be at least 21 years old.
Valid driver’s license.
Available by telephone for daily contact.
Ability to identify, report, and follow instructions and manage priorities.
Ability to work a flexible schedule, including overtime, sleepover coverage two to four nights weekly, and awake night coverage as needed.
Good written and verbal communication skills and excellent interpersonal skills.
Exercise judgment that does not jeopardize participants’ health and safety.
Effective time-management skills.
Ability to advocate for and establish rapport with people with disabilities, their families, coworkers, and service providers.
Ability to collaborate with the Residential House Manager on necessary issues.
Ability to physically assist participants with transfers, carries, emergency escort or restraint, bathing, and personal hygiene, including lifts and supports for individuals weighing 150–250 pounds.

Nice To Haves

Associate degree preferred.
Daily use of a car on site is preferred but not required.

Responsibilities

Develop and implement individual service plans (ISPs), behavior plans, and assessments, ensuring individual input and alignment with program goals and participants’ capabilities.
Participate in creating, developing, and implementing behavior plans.
Serve as programmatic supervisor to Direct Support Professionals (DSPs).
Communicate information to DSPs, parents, guardians, and day programs as designated by the Residential House Manager.
Oversee individual accounts and the house budget as directed by the Residential House Manager.
Ensure monthly fire drills are completed in accordance with Department of Developmental Services (DDS) regulations.
Identify program renovation and repair needs and follow through on vehicle maintenance needs.
Attend meetings with other agencies and DDS management personnel as requested by the Residential House Manager.
Attend assigned annual and semi-annual reviews.
Prepare weekly staff meeting agendas focused on individual-centered and programmatic issues.
Coordinate and assist with planning participants’ leisure and recreation time.
Perform the Residential House Manager’s functions when that manager is absent, including communicating with administrative personnel about day-to-day program operations.
Maintain program standards and compliance with the DDS Mission Statement, Survey and Certification Tool, and Performance Based Objectives.
Maintain records and document daily data.
Educate, supervise, and monitor participants’ self-medication programs.
Train and support participants in goals and objectives specified in their ISPs.
Educate and assist participants with meal preparation, food shopping, finances, banking, receipts, purchasing, and recordkeeping.
Educate, transport, accompany, and supervise participants in travel to and participation in their place of worship.
Physically assist participants with transfers and carries, including ambulatory and non-ambulatory individuals; provide physical escort or restraint in emergencies or behavioral episodes; and assist with bathing and personal hygiene, including lifts and supports for individuals weighing 150–250 pounds.
Implement Agency policies and procedures, maintain confidentiality and a positive demeanor, manage multiple priorities, and promote cost effectiveness by monitoring utilities and other usage.
Complete Supervisors Training.
As an assigned advocate, support a participant, prepare the Advocate Agenda for staff meetings, lead related discussions, prepare end-of-month data and documentation, maintain complete and orderly records, and help ensure medical, dental, personal, and social needs are met.
As Safety Officer, conduct safety checks of the home, van, and grounds using the safety checklist; report findings at staff meetings; attend quarterly Safety Committee meetings; share general and seasonal safety information; and maintain a focus on safety and best practices.
As Healthy Eating Officer, follow the Agency’s Nutritional Healthy Eating Policy and related training and duties; participate in Food for Health training; prepare weekly menus that meet dietary orders and needs; lead healthy-eating discussions at staff meetings; prepare shopping lists and maintain healthy pantry and freezer items; and model healthy eating practices.
Assist the Residential House Manager in evaluating DSPs and coordinate and conduct staff meetings in that manager’s absence.
Coordinate ongoing medical, dental, and psychiatric services as needed or as directed by the Residential House Manager.
Create the daily work schedule when the Residential House Manager is absent and provide emergency coverage as necessary.
Implement staff recognition.
Maintain First Aid, CPR, MAP, and Safety Care certifications; complete Agency Orientation and training specific to individual program issues; and complete required forms, questionnaires, and reports.