128-01 Assistant Residential House Manager

Venture Community Services Inc•Sturbridge, MA

3d•$20 - $21

About The Position

The Assistant Residential House Manager provides general daily care to program individuals/service recipients and delivers primary program services. The role reports to the Residential House Manager and assumes that manager’s responsibilities in their absence. It is compensated hourly. Essential qualities include empathy, compassion, teamwork, a commitment to excellence, willingness to learn, and interest in a challenging growth opportunity. The assistant supports individualized service planning and behavior plans, supervises Direct Support Professionals, communicates with families and service providers, oversees accounts and household budgets as directed, and helps maintain program, home, and vehicle safety. The role includes recordkeeping, supporting individuals with medication programs, daily living skills, meals, finances, transportation, worship, recreation, and personal care. Assigned duties may include advocacy for a person living in the home, safety responsibilities, and serving as the Healthy Eating Officer. The position is full-time, scheduled Monday 12 p.m.–10 p.m., Tuesday 2 p.m.–11 p.m., Wednesday 2 p.m.–11 p.m., and Saturday 9 a.m.–9 p.m., for 40 hours per week. The posting lists a pay rate of $19.50–$21 per hour, paid training, and a $1,000 sign-on bonus. The role may require overtime, sleepover coverage two to four nights weekly, and night-awake coverage as needed.

Requirements

High school diploma or GED.
Must be at least 21 years old.
Valid driver’s license.
One year of experience in a residential program.
Ability to identify and report issues, follow instructions, and manage priorities.
Ability to work a flexible schedule, including overtime, sleepover coverage two to four nights weekly, and night-awake coverage as needed.
Good written and verbal communication skills.
Excellent interpersonal skills.
Exercise judgment that does not jeopardize individuals’ health and safety.
Effective time-management skills.
Ability to advocate for and establish rapport with people with disabilities, their families, coworkers, and service providers.
Availability by telephone for daily contact.
Ability to physically assist individuals with transfers, carries, emergency escort or restraint, bathing, and personal hygiene, including lifts and supports for individuals weighing 150–250 pounds.

Nice To Haves

Associate degree preferred.
Daily use of a car on site preferred but not required.

Responsibilities

Develop and implement individual service plans (ISPs), behavior plans, and assessments, including participation in creating and implementing behavior plans.
Serve as programmatic supervisor to Direct Support Professionals.
Communicate information to Direct Support Professionals, parents, guardians, and day programs as designated by the Residential House Manager.
Oversee individual accounts and the house budget as directed by the Residential House Manager.
Ensure monthly fire drills are completed in accordance with Department of Developmental Services regulations.
Identify program renovation and repair needs and follow through on vehicle maintenance needs.
Attend meetings with other agencies and the Department of Developmental Services, and attend annual and semi-annual reviews, as assigned.
Prepare weekly staff meeting agendas concerning individual-centered and programmatic issues.
Coordinate and assist with planning individuals’ leisure and recreation time.
Perform all Residential House Manager functions in their absence and communicate with administrative personnel about day-to-day program operations.
Maintain program standards under the Department of Developmental Services Mission Statement, Survey and Certification Tool, and Performance Based Objectives.
Maintain records and document daily data.
Educate, supervise, and monitor individual self-medication programs.
Educate and train individuals on ISP goals and objectives.
Educate and assist individuals with meal preparation, food shopping, finances, banking, receipts, purchasing, and recordkeeping.
Educate, transport, accompany, and supervise individuals going to or attending their place of worship.
Physically assist individuals with transfers and carries, including ambulatory and non-ambulatory individuals; escort or restrain individuals in emergencies or behavioral episodes; and assist with bathing and personal hygiene, including lifting and supporting individuals weighing 150–250 pounds.
Implement agency policies and procedures, maintain confidentiality and a positive demeanor, and manage multiple priorities.
Promote cost effectiveness by monitoring utility usage.
Complete Supervisors Training.
As assigned, advocate for a person living in the home, prepare an advocate agenda, and lead related staff meeting discussions.
Prepare data and documentation for end-of-month submission and ensure records are complete, neat, and properly organized.
Ensure individuals’ medical, dental, personal, and social needs are met.
Complete safety checks of the home, van, and grounds; report findings; attend quarterly Safety Committee meetings; and share general and seasonal safety information.
Maintain an ongoing focus on safety and best practices.
When assigned as Healthy Eating Officer, follow agency healthy-eating standards and training, participate in Food for Health training, prepare weekly menus consistent with dietary orders and needs, lead healthy-eating discussions, prepare shopping lists, maintain healthy pantry and freezer items, and model healthy eating practices.
Assist the Residential House Manager in evaluating Direct Support Professionals and coordinate or conduct staff meetings in the manager’s absence.
Coordinate ongoing medical, dental, and psychiatric services as needed or directed.
Create the daily work schedule in the manager’s absence and provide emergency coverage as needed.
Implement staff recognition and maintain First Aid, CPR, MAP, and Safety Care certifications.
Complete agency orientation and trainings specific to individual programmatic issues.
Complete required forms, questionnaires, and reports.
Collaborate with the Residential House Manager on necessary issues.