ASSISTANT RESIDENCE MANAGER - OPWDD

SCO Family of Services•New York, NY

22d

About The Position

The Assistant Residence Manager ensures the residence operates in a way that promotes the well-being, dignity, and personal development of the people supported while complying with OPWDD regulations and agency standards. The role supports the delivery of individualized care, supervises and develops staff, maintains required records, coordinates healthcare and facility needs, and supports effective program operations. The Assistant Residence Manager acts as the Residence Manager in their absence to ensure continuity of operations, supervision, and compliance.

Requirements

High school diploma or GED.
Valid and clean New York State driver's license.
Knowledge of OPWDD regulations and Justice Center requirements.
Ability to respond to emergencies professionally and effectively.
Must obtain and maintain AMAP, CPR, First Aid, and SCIP-R certifications.
Professional and respectful communication; serves as a positive role model and works collaboratively with coworkers and supervisors.

Nice To Haves

Associate degree in human services.
Experience working with individuals with developmental disabilities or traumatic brain injuries.

Responsibilities

Ensure people supported receive care as outlined in their Circle of Support plans, including Life Plans and CFAs.
Monitor and support implementation of program plans and behavior support strategies.
Ensure each person supported has at least three documented community inclusion activities each week.
Create and maintain the recreation calendar.
Monitor diet and nutrition, including menu planning, weight tracking, and dietary compliance.
Coordinate medical needs with healthcare providers and ensure timely documentation.
Supervise DSPs, conduct on-floor observations, and provide feedback.
Assist with staff scheduling and fill scheduling gaps as needed.
Conduct and document staff performance evaluations, including three-month and annual reviews.
Train new staff and temporary employees and document training activities.
Conduct weekly supervision with full-time staff and complete end-of-shift reports as required by program leadership.
Ensure timely and accurate incident and reportable incident documentation in accordance with OPWDD standards.
Maintain required documentation, including assignment sheets, summary notes, and incident reports.
Upload PNA receipts through Accufund and manage food and supply orders through Coupa.
Ensure spending aligns with the approved program budget and Report of Operations, oversee Coupa expenditures, and proactively manage payroll overtime.
Conduct weekly facility walkthroughs and document findings on the Facility Checklist.
Maintain the Fire Safety Book and keep fire-system training and maintenance documents current.
Conduct scheduled fire drills and ensure staff are trained in fire safety procedures.
Schedule and oversee van maintenance, including regular cleaning and inspections.
Provide behavioral and clinical support as needed.
Know behavior and staff action plans and model their appropriate implementation.
Review behavior data, entries, bowel charts, body checks, and turning and positioning logs, when applicable, before staff end their shifts.
Ensure EHR procedures are followed and maintained.
Participate in clinical team meetings to monitor individual progress and program effectiveness.
Act as the Residence Manager in their absence, maintaining continuity of operations, supervision, and compliance.
Coordinate with the Residence Manager and Program Coordinator regarding hiring, training, evaluation, discipline, or termination of staff.
Ensure staff receive mandated in-service training and orientation.
Maintain fire safety and vehicle logs and serve as a resource and support to direct care staff.
Participate in monthly staff meetings, IDT meetings, and ongoing program development.
Perform other duties assigned by the supervisor or agency leadership.