Assistant Residence Manager (ARM)

Residential Condos • Rochester, NY

2d • Onsite

About The Position

Lifetime Assistance is hiring an Assistant Residence Manager for its Residential Services department in Rochester, New York. The role supports the daily operations of a residential home and provides compassionate, person-centered services to individuals with intellectual and developmental disabilities. The Assistant Residence Manager assists individuals with daily living skills, communication, recreation, and community inclusion; monitors medications and coordinates medical appointments; and helps implement individualized service, nursing, and behavioral support plans.

The position also provides staff supervision and support, including scheduling, training, and shift leadership. The Assistant Residence Manager assumes leadership in the Residence Manager’s absence, maintains documentation in accordance with OPWDD and agency requirements, and responds to behavioral or medical emergencies using SCIP-R and crisis-response strategies. The role involves collaboration with families, advocates, clinicians, and staff to provide holistic, individualized support.

This is a full-time, 40-hour-per-week position. The listed schedule is Tuesday 1:00 p.m.–9:00 p.m., Wednesday 9:00 a.m.–5:30 p.m., Thursday 1:00 p.m.–9:00 p.m., and Friday 10:00 a.m.–6:00 p.m.; Sunday and Monday are off. The starting wage is $24.19–$27.45 per hour.

Requirements

• High school diploma or equivalent plus one year of related experience, or one year of college coursework in human services or a related field.
• CPR/First Aid certification, or the ability to obtain it.
• SCIP-R Level I certification; Level II may be required depending on assignment.
• Meet Lifetime Assistance Vehicle Operator requirements, including a valid driver’s license and two years of driving experience.
• Strong leadership, communication, organizational, and documentation skills.

Nice To Haves

• Familiarity with OPWDD regulations.

Responsibilities

• Support daily operations of a residential home and ensure compassionate, person-centered services.
• Assist individuals with daily living skills, communication, recreation, and community inclusion.
• Administer and monitor medications, and coordinate and track medical appointments.
• Supervise and support staff schedules, training, and responsibilities; serve as shift leader and assume leadership when the Residence Manager is absent.
• Assist in developing and implementing individualized service plans, nursing plans, and behavioral support strategies.
• Maintain accurate documentation in compliance with OPWDD and agency requirements.
• Respond to behavioral or medical emergencies using SCIP-R and crisis-response strategies.
• Collaborate with families, advocates, clinicians, and staff to provide holistic, individualized support.

Benefits

• No-premium health insurance.
• Tuition assistance, scholarships, micro-credential stipends, and SUNY partnerships.
• Paid onboarding, coaching, and ongoing training.
• Career advancement pathways, leadership training, and coaching support.
• Generous paid time off and supportive scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED