ASSISTANT RESIDENCE MANAGER - OPWDD (Tuesday-Saturday 7am-3:30pm Shift)

SCO Family of Services•New York, NY

About The Position

The Assistant Residence Manager ensures the residence promotes the well-being, dignity, and personal development of the people supported while complying with OPWDD regulations and agency standards. The role supports implementation of individual plans and behavior strategies, oversees daily residential operations, and provides supervision, training, and evaluation for direct care staff. The Assistant Residence Manager also supports clinical and behavioral needs, documentation, budgets, facility and fire safety, and vehicle maintenance, and acts as Residence Manager in their absence.

Requirements

High school diploma or GED.
Valid and clean New York State driver’s license.
Knowledge of OPWDD regulations and Justice Center requirements.
Ability to respond to emergencies professionally and effectively.
Must obtain and maintain AMAP, CPR, First Aid, and SCIP-R certifications.
Maintain high standards of quality, productivity, and professionalism.
Exercise sound judgment and decision-making.
Serve as a role model for the people supported in the residence.

Nice To Haves

Associate degree in human services.
Experience working with individuals with developmental disabilities or traumatic brain injuries.

Responsibilities

Ensure people supported receive care according to their Circle of Support plans, including Life Plans and CFAs.
Monitor and support implementation of program plans and behavior support strategies.
Ensure each person supported has at least three documented community inclusion activities each week.
Create and maintain the recreation calendar.
Monitor diet and nutrition, including menu planning, weight tracking, and dietary compliance.
Coordinate medical needs with healthcare providers and ensure timely documentation.
Supervise DSPs, conduct on-floor observations, and provide feedback.
Fill scheduling gaps as needed and assist with staff scheduling.
Conduct and document staff performance evaluations, including three-month and annual reviews.
Train new staff and temporary employees and document training activities.
Conduct weekly supervision with full-time staff and complete end-of-shift reports as directed by program leadership.
Ensure timely and accurate incident and reportable-incident documentation in accordance with OPWDD standards.
Maintain required documentation, including assignment sheets, summary notes, and incident reports.
Upload PNA receipts via Accufund and manage food and supply orders via Coupa.
Ensure spending aligns with the approved program budget and Report of Operations; oversee Coupa expenditures and proactively manage payroll overtime.
Conduct weekly facility walkthroughs and document findings on the Facility Checklist.
Maintain the Fire Safety Book and keep fire-system training and maintenance documents current.
Conduct scheduled fire drills and ensure staff are trained in fire safety procedures.
Schedule and oversee van maintenance, cleaning, and inspections.
Provide behavioral and clinical support as needed.
Know behavior and staff action plans and model their appropriate implementation.
Review behavior data, entries, bowel charts, body checks, and turning/positioning logs, where applicable, before staff end their shifts.
Ensure EHR procedures are followed and maintained.
Participate in clinical team meetings to monitor individual progress and program effectiveness.
Act as Residence Manager in their absence, ensuring continuity of operations, supervision, and compliance with program standards.
Coordinate staff training, evaluation, discipline, or termination with the Residence Manager and Program Coordinator.
Ensure staff receive mandated in-service training and orientation.
Maintain fire safety and vehicle logs and serve as a resource and support to direct care staff.
Participate in monthly staff meetings, IDT meetings, and ongoing program development.
Perform other duties as assigned by the supervisor or agency leadership.