ASSISTANT RESIDENCE MANAGER - OPWDD (Tuesday-Saturday 7am-3:30pm Shift)

SCO Family of Services•Bronx, NY

About The Position

The Assistant Residence Manager supports the operation of an OPWDD residence, promoting the well-being, dignity, and personal development of the people supported while maintaining compliance with OPWDD regulations and agency standards. The role oversees implementation of individual plans and behavior supports, community inclusion, recreation, nutrition, medical coordination, documentation, and clinical follow-up. The position supervises, trains, schedules, and evaluates direct support staff; assists with staffing gaps; and ensures required staff training and performance reviews are completed. It also oversees program spending, purchasing, facility safety, fire safety, and vehicle maintenance. The Assistant Residence Manager acts as the Residence Manager when that person is absent and performs other duties assigned by a supervisor or agency leadership.

Requirements

High school diploma or GED.
Valid and clean New York State Driver’s License.
Knowledge of OPWDD regulations and Justice Center requirements.
Ability to respond to emergencies professionally and effectively.
Must obtain and maintain AMAP, CPR, First Aid, and SCIP-R certifications.
Maintains high standards of quality, productivity, and professionalism.
Exercises sound judgment and decision-making.
Serves as a role model for the people supported in the residence.

Nice To Haves

Associate’s degree in human services preferred.
Experience working with individuals with developmental disabilities or traumatic brain injuries preferred.

Responsibilities

Ensure people supported receive care in accordance with their Circle of Support plans, including Life Plans and CFAs.
Monitor and support implementation of program plans and behavior support strategies.
Ensure each person supported has at least three documented community inclusion activities each week.
Create and maintain the recreation calendar.
Monitor diet and nutrition, including menu planning, weight tracking, and dietary compliance.
Coordinate medical needs with healthcare providers and ensure timely documentation.
Supervise DSPs, conduct on-floor observations, and provide feedback.
Fill scheduling gaps as needed and assist with staff scheduling.
Conduct and document staff performance evaluations, including three-month and annual reviews.
Train new staff and temporary employees, and document training activities.
Conduct weekly supervision with full-time staff and complete end-of-shift reports as requested by program leadership.
Ensure timely and accurate incident and reportable incident documentation in accordance with OPWDD standards.
Maintain required records, including assignment sheets, summary notes, and incident reports.
Upload PNA receipts through Accufund and manage food and supply orders through Coupa.
Ensure spending aligns with the approved program budget and Report of Operations; oversee Coupa expenditures and proactively manage payroll overtime.
Conduct weekly facility walkthroughs and document findings on the Facility Checklist.
Maintain the Fire Safety Book and keep fire-system training and maintenance documents current.
Conduct scheduled fire drills and ensure staff are trained in fire safety procedures.
Schedule and oversee van maintenance, cleaning, and inspections.
Provide behavioral and clinical support as needed; know behavior and staff action plans and model their appropriate implementation.
Review behavior data, entries, bowel charts, body checks, and turning/positioning logs, if applicable, before staff end their shifts.
Ensure EHR procedures are followed and maintained.
Participate in clinical team meetings to monitor individual progress and program effectiveness.
Act as Residence Manager during their absence, ensuring continuity of operations, supervision, and compliance.
Coordinate staff training, evaluation, discipline, or termination with the Residence Manager and Program Coordinator.
Ensure staff receive mandated in-service training and orientation.
Maintain fire safety and vehicle logs and serve as a resource and support to direct care staff.
Participate in monthly staff meetings, IDT meetings, and ongoing program development.
Perform other duties assigned by a supervisor or agency leadership.