Assistant Residence Manager - Opwdd

SCO Family of Services•Jamaica, NY

21d

About The Position

The Assistant Residence Manager ensures the residence operates in a manner that promotes the well-being, dignity, and personal development of the people supported while maintaining compliance with OPWDD regulations and agency standards. The role supports implementation of individual plans and behavior strategies, community inclusion, recreation, nutrition, medical care, and clinical support. It also oversees staff supervision, training, scheduling, evaluations, and documentation; maintains facility, fire safety, and vehicle records; and monitors program spending and supplies. The Assistant Residence Manager acts as Residence Manager in their absence and performs other duties as assigned by a supervisor or agency leadership.

Requirements

High school diploma or GED.
Valid and clean New York State driver's license.
Knowledge of OPWDD regulations and Justice Center requirements.
Ability to respond to emergencies professionally and effectively.
Must obtain and maintain AMAP, CPR, First Aid, and SCIP-R certifications.
Ability to lift more than 50 pounds.
Demonstrate professionalism and respect, serve as a positive role model, collaborate with coworkers and supervisors, and support a team-oriented work environment.
Maintain high standards of quality, productivity, and professionalism and exercise sound judgment and decision-making.

Nice To Haves

Associate degree in human services.
Experience working with individuals with developmental disabilities or traumatic brain injuries.

Responsibilities

Ensure the people supported receive care according to their Circle of Support plans, including Life Plans and CFAs.
Monitor and support implementation of program plans and behavior support strategies.
Ensure each person supported has at least three documented community inclusion activities weekly; create and maintain the recreation calendar.
Monitor diet and nutrition, including menu planning, weight tracking, and dietary compliance.
Coordinate healthcare provider support for medical needs and ensure timely documentation.
Supervise DSPs, conduct on-floor observations, and provide feedback.
Help fill scheduling gaps and assist with staff scheduling.
Conduct and document staff performance evaluations, including three-month and annual reviews; handle hiring, training, evaluation, discipline, or termination in coordination with the Residence Manager and Program Coordinator.
Train new and temporary staff and document training; ensure mandated in-service training and orientation are completed.
Conduct weekly supervision with full-time staff and complete end-of-shift reports when requested by program leadership.
Complete timely and accurate incident and reportable incident documentation in accordance with OPWDD standards.
Maintain required documentation, including assignment sheets, summary notes, and incident reports.
Upload PNA receipts via Accufund and manage food and supply orders via Coupa.
Ensure spending aligns with the approved budget and Report of Operations; oversee Coupa expenditures and proactively manage payroll overtime.
Conduct weekly facility walkthroughs and document findings on the Facility Checklist.
Maintain the Fire Safety Book and ensure fire system training and maintenance documents are current.
Conduct scheduled fire drills and ensure staff are trained in fire safety procedures.
Schedule and oversee van maintenance, cleaning, and inspections; maintain vehicle logs.
Be familiar with behavior and staff action plans and model their appropriate implementation.
Review behavior data, entries, bowel charts, body checks, and turning/positioning logs, when applicable, before staff end their shifts.
Ensure EHR procedures are followed and maintained.
Participate in clinical team meetings to monitor individual progress and program effectiveness.
Act as Residence Manager in their absence, ensuring continuity of operations, supervision, and compliance.
Participate in monthly staff meetings, IDT meetings, and ongoing program development.
Act as a resource and support to direct care staff.
Perform other duties assigned by the supervisor or agency leadership.