TRC - Assistant Residence Manager 2

The Resource Center•Jamestown, NY

About The Position

The Assistant Residence Manager 2 assists the Residence Manager/Residential Site Supervisor with the effective operation of a residence and, in conjunction with or in the absence of that supervisor, oversees direct support staff and the implementation of individualized programming. This level applies to IRA locations with seven to nine beds. The role combines direct care for people with disabilities, staff coaching and supervision, administrative coordination, and responsibility for maintaining safe, compliant residential services. The Assistant Residence Manager provides direct support with personal care, daily living tasks, community activities, health needs, appointments, behavioral support, and development of daily living skills. The position also helps coordinate household operations, including transportation, shopping, housekeeping, meal planning and preparation, and maintenance. It supports the security and proper handling of residents’ funds and property and ensures incidents and other required documentation are completed and reported. In a leadership capacity, the role helps orient, train, guide, and coach staff; supports crisis intervention; contributes to staff performance feedback and scheduling; and helps ensure that employees understand and follow residents’ plans and site procedures. In conjunction with the Residence Manager/Residential Site Supervisor, the Assistant Residence Manager helps coordinate staffing, daily activities and services, documentation, service planning, communication with families and correspondents, and compliance with applicable regulations and agency policies. The position requires maintaining New York State Medication Administration Certification and obtaining Front-Line Supervisor NADSP Certification within the first year as an Assistant Residence Manager. The role also requires the ability to complete required training and maintain SCIP certification. The Resource Center identifies the position as non-exempt.

Requirements

High school diploma or GED plus two years of work experience with a favorable work history; or an associate degree or 60 college credit hours, preferably in a human-service-related field; or an equivalent combination of training and experience sufficient to indicate ability to do the job.
Working knowledge of educational and training techniques for people with intellectual and developmental disabilities.
Demonstrated competency in working with people with disabilities.
Ability to understand and follow written plans, track, collect, and interpret data, and maintain acceptable written records.
Ability to oversee delivery of services and organize time and multiple responsibilities effectively and in a timely manner.
Reliability, adaptability, flexibility, and willingness and availability to work additional, non-scheduled hours to provide coverage as needed or assigned.
Ability to successfully complete and maintain required in-service training, including NYS Medication Administration Certification.
Physical condition commensurate with the job, including ability to lift people to assist with transfers and positioning and to perform SCIP maneuvers and maintain SCIP certification.
Valid driver’s license and an acceptable driving record under the guidelines of The Resource Center’s insurance carrier, or equivalent accommodations.
Obtain Front-Line Supervisor NADSP Certification within the first year as an Assistant Residence Manager.
Demonstrated understanding and success in CMS core competencies, including communication, person-centered practices, evaluation and observation, crisis prevention and intervention, safety, professionalism and ethics, empowerment and advocacy, health and wellness, community living skills and supports, community inclusion and networking, cultural competency, and education, training, and self-development.

Nice To Haves

Management, supervisory, or administrative experience is strongly preferred but not required.
Experience working with people with disabilities is strongly preferred.
An associate degree or 60 college credit hours in a human-service-related field is preferred when using the education-based qualification route.

Responsibilities

Assist the Residence Manager/Residential Site Supervisor in operating the residence and, as needed or assigned, provide administrative supervision to residence staff.
Provide direct care and support to people with disabilities, including support with personal care, daily living tasks, community activities, appointments, health needs, behavioral plans, and skill development.
Support people in pursuing personal interests, attending religious functions and community activities, and participating in their individualized programs.
Communicate health-related information to medical providers and the site nurse, contact physicians when necessary, and document and follow medical instructions.
Provide crisis intervention support to people supported and direct support professionals as needed or assigned; follow emergency procedures and take immediate protective action when appropriate.
Train, orient, coach, and model tasks for new and existing direct support staff, including site-specific training, plan implementation, documentation, and daily support tasks.
Help ensure staff understand residents’ plans and complete required training before supporting residents.
Lead pre-shift meetings and help ensure staff assignment sheets are accurate and adequate staffing is in place to meet residents’ needs.
Provide feedback to the Residence Manager/Residential Site Supervisor on staff performance, attendance, and other employment matters; assist with discipline as directed and in accordance with applicable procedures.
When assigned and trained, prepare the site schedule in accordance with TRC policy and the Collective Bargaining Agreement.
Help ensure the implementation of daily schedules, services, and individualized programming; observe residents’ learning and monitor progress toward service-plan goals.
Collaborate with the Interdisciplinary Team and the Residence Manager/Residential Site Supervisor on residents’ plans, service planning, reviews, and required documentation.
Ensure staff complete required records and paperwork, including incident reports, before the end of their shifts; report incidents and unusual occurrences in accordance with policy.
Help maintain open communication with residents’ families and correspondents and promote cooperation among residents, staff, families, friends, and other supporters.
Assist with household operations, including transportation, shopping, housekeeping, meal planning and preparation, and maintenance.
Safeguard petty cash, residents’ personal funds, property, and supplies, and maintain itemized receipts for expenditures.
Conduct fire drills and submit required documentation; participate in pre-placement visits when assigned.
Maintain NYS Medication Administration Certification and administer medications as prescribed when needed or assigned.
Complete assigned training, including train-the-trainer training where applicable, and participate in quality assurance and site or agency recertification activities.
Maintain compliance with state and federal regulations and agency and program policies and procedures.
Perform other duties as assigned.