TRC - Assistant Residence Manager 1

The Resource Center•Lakewood, NY

About The Position

The Assistant Residence Manager assists the Residence Manager/Residential Site Supervisor with effective operation of the residence. In conjunction with, and/or in the absence of, that supervisor, the role provides administrative supervision to residence staff and helps ensure individualized programming and quality care for people with intellectual and developmental disabilities. Assistant Residence Manager 1 applies to IRA locations with six beds or fewer. The position combines direct support, staff leadership, and administrative responsibilities. Direct support includes assisting people with personal care and daily living tasks, community activities, health needs, appointments, behavioral support, and personal interests. The role also helps coordinate household operations, such as transportation, shopping, housekeeping, meal planning, preparation, and maintenance. Leadership responsibilities include orienting, training, coaching, and modeling tasks for direct support staff; supporting crisis intervention; helping ensure adequate staffing and accurate staff assignments; and providing feedback to the Residence Manager/Residential Site Supervisor on staff performance and attendance. Administrative work includes supporting individual plans and schedules, monitoring documentation and records, participating in service planning and team meetings, maintaining the security of funds and property, conducting fire drills, and ensuring compliance with regulations and agency policies. The Assistant Residence Manager must maintain NYS Medication Administration Certification, administer medications when assigned, complete required training, and obtain Front-Line Supervisor NADSP Certification within the first year in the role. This position is non-exempt. The job description identifies Salary Grades 11/12/13 for the Assistant Residence Manager 1, 2, and 3 roles collectively; it does not provide a salary amount.

Requirements

High school diploma or GED plus two years of work experience with favorable work history; OR an associate degree or 60 college credit hours, preferably in a human service-related field; OR an equivalent combination of education and experience sufficient to indicate ability to do the job.
Working knowledge of educational and training techniques for people with intellectual and developmental disabilities, and demonstrated competency working with people with disabilities.
Ability to understand and follow written plans; track, collect, and interpret data; and maintain acceptable written documentation.
Ability to oversee service delivery, organize time, and manage multiple responsibilities effectively and promptly.
Reliability, adaptability, flexibility, and willingness and availability to work additional, non-scheduled hours as needed or assigned.
Ability to successfully complete and maintain required in-service training, including NYS Medication Administration Certification.
Physical condition commensurate with the job, including ability to lift people to assist with transfers and positioning and perform SCIP maneuvers; maintaining SCIP certification is essential.
Valid driver's license and acceptable driving record under the insurance carrier's guidelines, or equivalent accommodations.
Obtain Front-Line Supervisor NADSP Certification within the first year as an Assistant Residence Manager.
Demonstrate competencies in communication, person-centered practices, evaluation and observation, crisis prevention and intervention, safety, professionalism and ethics, empowerment and advocacy, health and wellness, community living skills and supports, community inclusion and networking, cultural competency, and education, training, and self-development.

Nice To Haves

Management, supervisory, or administrative experience is strongly preferred but not required.
Experience working with people with disabilities is strongly preferred.

Responsibilities

Assist the Residence Manager/Residential Site Supervisor with effective operation of the residence.
In conjunction with, and/or in the absence of, the Residence Manager/Residential Site Supervisor, provide administrative supervision to assigned residence staff.
Help ensure the implementation of individualized programming and each person's daily schedule of activities and services.
Provide direct care and support, including assistance with personal care, daily living tasks, community activities, personal interests, and appointments.
Support the health needs of people supported, communicate relevant information to medical providers and the site nurse, and follow medical instructions.
Provide behavioral support in accordance with Behavioral Support Plans and Mental Health Monitoring plans, and provide crisis intervention as needed or assigned.
Encourage and teach daily living skills; respond to incidents and unusual occurrences, take immediate protective action, and report according to policy.
Safeguard assigned funds, petty cash, personal property, and supplies, and maintain itemized receipts for expenditures.
Help coordinate household operations, including transportation, shopping, housekeeping, meal planning and preparation, and maintenance.
Prepare or contribute to staff discipline and performance feedback in conjunction with the Residence Manager/Residential Site Supervisor.
Provide in-service education, orientation, coaching, development, and support to new and existing employees; model and train staff in direct support tasks and documentation.
Help ensure staff assignment sheets are complete and accurate and that staffing is adequate to meet the needs of the residence.
Review required plan acknowledgements and training plans, and help ensure employees are trained on the plans of people they support.
When assigned and trained, prepare the site schedule in accordance with TRC policy and the Collective Bargaining Agreement.
Lead pre-shift meetings and provide just-in-time guidance, crisis intervention support, and coaching to staff as needed.
Ensure staff complete required documentation before the end of the shift and that duties comply with regulatory requirements and agency policy.
Collaborate with the Interdisciplinary Team on the development, monitoring, and updating of individual plans; observe and monitor progress toward service goals.
Attend review and other team meetings as needed, communicate significant concerns or progress, and help maintain communication with families and correspondents.
Conduct fire drills and submit required documentation; participate in pre-placement visits as assigned.
Maintain NYS Medication Administration Certification and administer medications as prescribed when needed or assigned.
Complete assigned training, participate in quality assurance and recertification processes, and perform other duties as assigned.