TRC - Assistant Residence Manager 1

Dayforce•Lakewood, NY

5d•Onsite

About The Position

The Assistant Residence Manager 1 assists the Residence Manager/Residential Site Supervisor in the effective operation of an intermediate residential alternative (IRA) location with six beds or fewer. In conjunction with, or in the absence of, the Residence Manager/Residential Site Supervisor, the role supervises direct support staff and helps ensure that individualized programming and quality services are implemented for each person living at the residence. The role combines direct care and support with staff leadership, household operations, administrative responsibilities, documentation, and regulatory compliance. The Assistant Residence Manager supports people with disabilities in personal care and daily living, community participation, health needs, appointments, behavioral support, and development of daily living skills. The role helps maintain each person’s safety, dignity, independence, and person-centered support, and collaborates with families, correspondents, medical providers, nurses, and interdisciplinary teams as appropriate. The position provides staff orientation, training, coaching, and feedback; supports shift planning and adequate staffing; monitors required records and documentation; and assists with household and site operations. It also requires maintaining NYS Medication Administration Certification and obtaining Front-Line Supervisor NADSP Certification within the first year in the role. The job description identifies the position as non-exempt.

Requirements

High school diploma or GED plus two years of work experience with a favorable work history; or an associate degree or 60 college credit hours, preferably in a human service-related field; or an equivalent combination of education and experience sufficient to indicate ability to do the job.
Working knowledge of educational and training techniques for people with intellectual and developmental disabilities.
Demonstrated competency in working with people with disabilities.
Ability to understand and follow written plans; track, collect, and interpret data; and produce acceptable written documentation.
Ability to oversee service delivery, organize time, manage multiple responsibilities, and complete work in a timely manner.
Reliability, adaptability, flexibility, and willingness and availability to work additional non-scheduled hours to ensure coverage as needed or assigned.
Ability to complete and maintain required in-service training, including NYS Medication Administration Certification.
Physical condition commensurate with job demands, including ability to lift people to assist with transfers and positioning and to perform SCIP maneuvers and maintain SCIP certification.
Valid driver’s license and an acceptable driving record under the agency’s insurance guidelines, or equivalent accommodations.
Obtain Front-Line Supervisor NADSP Certification within the first year as an Assistant Residence Manager.
Demonstrate the identified core competencies, including communication, person-centered practices, evaluation and observation, crisis prevention and intervention, safety, professionalism and ethics, empowerment and advocacy, health and wellness, community living supports, community inclusion and networking, cultural competency, and education, training, and self-development.

Nice To Haves

Management, supervisory, or administrative experience is strongly preferred but not required.
Experience working with people with disabilities is strongly preferred.

Responsibilities

Assist the Residence Manager/Residential Site Supervisor in the effective operation of the residence and implementation of individualized programming.
Provide administrative supervision of residence staff in conjunction with, or in the absence of, the Residence Manager/Residential Site Supervisor.
Prepare discipline as needed in accordance with the Collective Bargaining Agreement and provide discipline in conjunction with the Residence Manager/Residential Site Supervisor.
Provide feedback on employee performance evaluations and attendance.
Provide in-service education, coaching, development, and support to new and existing employees.
Ensure staff assignment sheets are accurate and completed before each shift, and help ensure adequate staffing to meet residents’ needs.
Review acknowledgement and training records for individual plans and ensure employees are trained on residents’ plans before supporting them.
Prepare site schedules when assigned and trained, consistent with agency policy and the Collective Bargaining Agreement.
Orient and train new staff; model tasks and provide guidance, feedback, and site-specific training to direct support professionals.
Provide crisis intervention support to direct support professionals and residents as needed or assigned.
Lead pre-shift meetings and contribute to a positive, cooperative, and team-oriented environment.
Provide direct care and support, including assistance with personal care, daily living tasks, community activities, personal interests, and religious functions, in accordance with individual plans.
Support attendance at medical appointments, communicate relevant health information, follow medical instructions, and address health needs, including contacting physicians when necessary.
Teach and encourage daily living skills and provide behavioral support consistent with behavioral and mental health monitoring plans, using appropriate intervention techniques including SCIP-R.
Report incidents and unusual occurrences, take immediate protective action as required, and ensure emergency procedures are followed.
Safeguard residents’ funds, property, and household supplies; manage assigned petty cash and personal fund expenditures and retain itemized receipts.
Help coordinate household operations, including transportation, shopping, housekeeping, meal planning and preparation, and maintenance.
Ensure direct support staff duties, documentation, and paperwork are completed and comply with regulatory requirements and agency policies and procedures.
Contribute to comprehensive service planning by observing learning needs and monitoring progress or regression on service plan goals.
Attend team and plan review meetings as needed or assigned, report significant issues or progress, and collaborate with the Interdisciplinary Team on residents’ plans.
Maintain communication with residents’ families and correspondents in conjunction with the Residence Manager/Residential Site Supervisor.
Conduct fire drills and submit required documentation; participate in pre-placement visits when assigned.
Maintain NYS Medication Administration Certification and administer medications as prescribed when needed or assigned.
Complete assigned training, participate in quality assurance and site or agency recertification, and perform other related duties as assigned.