TRC - Assistant Residence Manager 2

Dayforce•Jamestown, NY

About The Position

The Assistant Residence Manager 2 assists the Residence Manager/Residential Site Supervisor in operating an IRA residence with seven to nine beds. In conjunction with, or in the absence of, the Residence Manager/Residential Site Supervisor, the role supervises direct support staff and helps ensure that individualized programming and services are implemented for each person living at the residence. The position combines direct support and care with leadership, supervisory, and administrative duties. The Assistant Residence Manager supports people with disabilities in personal care, daily living tasks, community activities, health needs, behavioral support, and development of daily living skills. The role also helps coordinate household operations, staffing, training, documentation, safety, funds, and communication with families and interdisciplinary teams. The role requires successful completion and maintenance of required training, including NYS Medication Administration Certification, SCIP certification, and Front-Line Supervisor NADSP Certification within the first year. Employees must have a valid driver’s license and an acceptable driving record, or equivalent accommodations. The physical condition required includes being able to lift people for transfers and positioning and perform SCIP maneuvers.

Requirements

High school diploma or GED plus two years of work experience with a favorable work history; or an associate degree or 60 college credit hours, preferably in a human service-related field; or an equivalent combination of training and experience sufficient to indicate ability to do the job.
Working knowledge of educational and training techniques for people with intellectual and developmental disabilities.
Demonstrated competency in working with people with disabilities.
Ability to understand and follow written plans and to track, collect, and interpret data.
Writing skills sufficient for record documentation.
Ability to oversee service delivery and organize time and manage multiple responsibilities effectively and on time.
Reliability, adaptability, flexibility, and willingness and availability to work additional, unscheduled hours to ensure coverage as needed or assigned.
Ability to complete and maintain required in-service training, including NYS Medication Administration Certification.
Ability to obtain and maintain SCIP certification and perform SCIP maneuvers.
Physical ability to lift people to assist with transfers and positioning.
Valid driver’s license and acceptable driving record under the agency insurance carrier’s guidelines, or equivalent accommodations.
Obtain Front-Line Supervisor NADSP Certification within the first year as an Assistant Residence Manager.
Demonstrate competencies in communication, person-centered practices, evaluation and observation, crisis prevention and intervention, safety, professionalism and ethics, empowerment and advocacy, health and wellness, community living skills and supports, community inclusion and networking, cultural competency, and education, training, and self-development.

Nice To Haves

Management, supervisory, or administrative experience is strongly preferred but not required.
Experience working with people with disabilities is strongly preferred.
Education or college coursework in a human service-related field is preferred.

Responsibilities

Assist the Residence Manager/Residential Site Supervisor in the effective operation of the residence and provide supervision to direct support staff in conjunction with or in the absence of that manager.
Support implementation of each resident’s individualized programming, plans, schedules, and services.
Provide direct care and support with personal care, daily living tasks, community activities, personal interests, appointments, health needs, behavioral support, and skill development.
Respond to crises and incidents, take immediate protective action as needed, and follow applicable policies and procedures.
Support household operations, including transportation, shopping, housekeeping, meal planning and preparation, and maintenance.
Provide administrative supervision, coaching, feedback, orientation, and training to residence staff, including modeling daily tasks and providing crisis intervention support to staff.
Prepare or contribute to staff discipline, performance feedback, attendance feedback, staff assignment sheets, and site schedules as assigned and in conjunction with the Residence Manager/Residential Site Supervisor.
Ensure staff are trained on residents’ plans and complete required documentation, including incident reports, before the end of shifts.
Lead pre-shift meetings and promote teamwork, communication, and a positive work environment.
Help ensure resident health, safety, comfort, and compliance with regulatory requirements and agency policies.
Contribute to service planning, monitor progress toward goals, attend team meetings as assigned, and collaborate with interdisciplinary teams.
Maintain communication with residents’ families and correspondents and participate in pre-placement visits as assigned.
Manage or assist with petty cash, personal funds, property, supplies, and receipts in accordance with agency procedures.
Conduct fire drills and submit required documentation.
Maintain NYS Medication Administration Certification and administer medications as prescribed when needed or assigned.
Participate in quality assurance, agency/site recertification, and required training activities.
Perform other duties as assigned.