Assistant Relationship Manager & Closer

Howard Hanna Real Estate Services • Maumee, OH

12d

About The Position

Erie Title is a full-service title and escrow company serving real estate agents and their clients since 1998, with a focus on exceptional customer service and efficient closings. The Assistant Relationship Manager & Closer works closely with the Relationship Manager to support, strengthen, and grow Erie Title’s relationships throughout Northwest Ohio. The position is an important liaison between real estate partners, clients, and Erie Title’s escrow team. It also provides notary closing services and supports a smooth closing experience for agents and clients.

Requirements

• Ohio Notary License.
• Ability to understand and monitor production goals, transaction activity, and performance trends.
• Excellent communication, interpersonal, and customer service skills.
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, able to work independently, and highly collaborative with the Relationship Manager and escrow team.
• Professional, positive, and approachable demeanor, with a strong commitment to customer service.
• Ability and willingness to travel throughout the Northwest Ohio territory as needed.

Nice To Haves

• Experience in the real estate, title, escrow, mortgage, or a related industry is strongly preferred.

Responsibilities

• Assist the Relationship Manager in developing and implementing strategies to maintain, strengthen, and grow existing business relationships throughout Northwest Ohio.
• Monitor monthly, quarterly, and annual transaction goals and territory performance targets, and help develop individualized action plans for agents and offices that do not meet established targets.
• Identify opportunities to increase Erie Title utilization through targeted outreach, relationship building, education, and increased office engagement.
• Attend office meetings, sales meetings, trainings, networking opportunities, and industry events throughout the region.
• Provide professional notary closing services throughout the Northwest Ohio territory as needed.
• Coordinate with the escrow team to help ensure smooth closings and serve as an additional point of contact for agents and offices with questions, concerns, or service needs.
• Maintain a strong understanding of Erie Title processes, services, and closing procedures to assist customers effectively.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed