Assistant Registrar

Warren Wilson•Asheville, NC

1d•Hybrid

About The Position

Warren Wilson College is hiring a full-time, 12-month, non-exempt Assistant Registrar to support the Registrar’s Office under the leadership of the College Registrar. The position supports students, faculty, administrators, and staff by managing office communications, student registration and degree data, and cross-departmental workflows for student withdrawals, exits, and readmissions. It is also the primary point of contact for the College’s School of Record partners and supports the growth of those partnerships and the improvement of related processes. The Assistant Registrar helps the office’s crew supervisor with the student work crew, which includes two student workers. The office is collaborative and student-centered, and the role calls for someone detail-oriented, comfortable with student information systems and data, committed to excellent customer service, practical in solving problems, attentive to confidentiality, and effective with a wide range of people. The position is 40 hours per week, Monday through Friday, with the possibility of a hybrid arrangement combining remote and on-site responsibilities. No relocation assistance is available. Applicants must submit a resume and cover letter explaining how their prior experience contributes to the College’s mission and Progressive Promise. First consideration is given to candidates applying by November 8, 2026; applications must be submitted electronically.

Requirements

Associate’s degree in office administration, business administration, or a related field.
Three years of administrative support experience in a high-volume office.
One year of experience using enterprise resource planning (ERP) software or a student information system (SIS).
Demonstrated excellence in verbal and written communication, attention to detail, and accuracy.
Proven customer service, organizational, and interpersonal skills, and ability to maintain confidentiality.
Demonstrated ability to work effectively with people from a diverse range of identities and experiences.
High proficiency with Google Workspace and Microsoft Office, database management, and report creation.

Nice To Haves

Bachelor’s degree from an accredited institution.
Prior experience working in a registrar’s office.
Strong analytical skills and the ability to solve problems logically and creatively.
Knowledge of rules, regulations, and laws regarding student records.
Previous supervisory experience with traditional college-age students.
Previous experience with the Jenzabar Student Information System.

Responsibilities

Manage incoming email, phone, and walk-in inquiries, responding to them or assigning them to staff as appropriate.
Manage outgoing student communications from the Registrar’s Office.
Maintain the student and employee important-dates calendars.
Manage student degree and registration data, including waitlists, add/drop forms, course withdrawals, and major and minor declaration changes.
Manage cross-departmental workflows for student withdrawals, exits, and readmissions.
Manage FERPA permissions in Jenzabar.
Manage communications and Jenzabar processes for the MFA and MACS programs.
Process placement exam results and manage ACT and waitlist processes after registration and add/drop.
Serve as the primary point of contact for School of Record partners.
Manage School of Record and Consortium Agreement workflows, including communications with campus partners and enrolled students, student record processing, and transcript work.
Support the College Registrar in growing School of Record partnerships and improving related processes.
Assist the Registrar’s crew supervisor with the student work crew.
Participate in professional development and training.
Perform other duties as assigned.