Assistant Registrar, Enrollment and Operations University, Registrar 4

Boston University•Boston, MA

4d•$65,000 - $70,000•Remote

About The Position

Boston University’s Office of the University Registrar seeks an Assistant Registrar for Enrollment and Operations to support the planning, coordination, and management of key operational functions. Reporting to the Senior Assistant Registrar, the role oversees registration, student records, and enrollment processes across all career levels within MyBU, ensuring student data integrity, security, and accuracy. The Assistant Registrar directly supervises Senior Program Coordinators and temporary staff, establishes operational priorities, and works with campus partners to improve processes and provide consistent, high-quality service to students, faculty, and staff. The position manages student records, registration, and enrollment operations; allocates resources and coordinates recurring workflows; analyzes and improves business processes; and maintains systems, procedures, and controls that protect student information. It also collaborates with academic departments and campus partners on specialized enrollment processes, resolves complex records and enrollment issues, and provides training and guidance on registrar policies, procedures, and systems. The position is designated as remote-local. Remote work is dependent on performance and responsibility, and the successful candidate must live within a three-hour commuting distance of the University to attend occasional in-person events as required.

Requirements

Must reside within a three-hour commuting distance of the University to attend occasional in-person events as required.
Remote work is dependent on performance and responsibility.

Responsibilities

Manage student records, registration, and enrollment operations, ensuring accuracy, efficiency, compliance with institutional policies, and consistent service standards.
Supervise Senior Program Coordinators and temporary staff, establish priorities, and allocate resources for daily, weekly, monthly, and term-based workflows.
Analyze and improve business processes through reporting, batch processing, workflow optimization, automation, and AI-assisted tools.
Maintain systems, procedures, and controls that protect student information.
Collaborate with academic departments and campus partners to administer term creation, study abroad, ROTC, Tanglewood, consortium registration, leaves of absence, and other specialized enrollment processes.
Resolve complex records and enrollment issues, including National Student Clearinghouse reporting discrepancies, escalated student cases, and registration exceptions.
Provide training and guidance on registrar policies, procedures, and systems, promote consistent application of academic regulations, and identify opportunities to strengthen service delivery.