Temporary Part-Time Assistant Registrar/Administrative Assistant

Merit America•Salt Lake City, UT
•Hybrid

About The Position

Meritus College seeks a detail-oriented and trustworthy Assistant Registrar/Administrative Assistant for a six-month temporary position with the possibility of renewal. This hybrid role supports the integrity, accuracy, and security of student academic records in a fully online community college, as well as general administration. The position requires proficiency with Student Information Systems (SIS), a strong commitment to confidentiality, and compliance with FERPA. Much of the work, including records processing and student support, is performed remotely. The employee must be located in the Salt Lake City area and attend the college’s office at least one day per week to process mail and physical student documents and manage office materials. The role also supports the Chief Academic Officer and works with students, faculty, staff, and other college offices.

Requirements

  • At least 2 years of experience in a Registrar’s office, Admissions, or Student Services role; higher education experience is preferred.
  • Knowledge of FERPA and experience applying its regulations in daily practice.
  • Advanced proficiency with a major Student Information System such as Banner, Colleague, PeopleSoft, or Jenzabar.
  • Strong command of Microsoft Office Suite (particularly Word and Excel) or Google Workspace, especially for data analysis and report generation.
  • Experience with document management systems and electronic workflows for scanning and indexing documents.
  • Commitment to Meritus College’s mission, shared responsibility and ownership, continuous learning and inclusive excellence, and a workplace culture that values individual differences.
  • Ability to engage professionally with a diverse student body and commitment to the community college open-door philosophy.
  • Demonstrated accuracy and attention to detail in high-volume data entry and record maintenance.
  • Integrity and commitment to protecting confidential student data and following institutional and federal compliance requirements.
  • Ability to manage multiple priorities, meet academic deadlines, and work with minimal supervision in a remote capacity.
  • Excellent written and verbal communication skills, including the ability to explain academic policies clearly to diverse stakeholders, and strong cross-functional collaboration skills.
  • Must reside in the Salt Lake City, Utah area and be able to work in the office at least one day per week.
  • Must reside in one of the 50 U.S. states or the District of Columbia and be authorized to work in those jurisdictions; the employer does not offer employment visa sponsorship.

Nice To Haves

  • Experience in a community college or institution with a significant online student population.
  • Familiarity with degree audit systems such as DegreeWorks or uAchieve.
  • Comfort using AI tools such as Claude to improve document processing, data audits, and administrative workflows.

Responsibilities

  • Process standard academic record actions in the Student Information System, including enrollments, course drops and withdrawals, demographic updates, and name changes.
  • Enter and maintain student grades and academic standing after each term is finalized.
  • Process and track student petitions, appeals, and exceptions to academic policies and procedures.
  • Audit student data for accuracy and completeness in preparation for reporting periods.
  • Assist the Registrar with official degree certification and posting for graduates.
  • Apply FERPA requirements when releasing or disclosing student information.
  • Support the development and maintenance of registrar policy, procedure, and best-practice documentation.
  • Protect electronic and physical student records in accordance with institutional policy.
  • Assist in preparing data for internal, state, and federal reporting, including enrollment verification and National Student Clearinghouse submissions.
  • Visit the campus office regularly to sort, log, and distribute incoming Registrar’s Office mail.
  • Receive, verify, and process physical transcripts and other admissions or student-record materials.
  • Scan and digitally index physical documents into the secure student record system.
  • Manage the inventory and security of physical records, forms, and sensitive office materials.
  • Provide administrative support, including managing the Chief Academic Officer’s meeting calendar and booking travel as needed.
  • Respond professionally, promptly, and empathetically to student, faculty, and staff questions about registration, deadlines, academic policies, and transcript requests through email, phone, and virtual meetings.
  • Assist with maintaining and testing the degree audit system to ensure curriculum updates are reflected accurately.
  • Collaborate with Advising, Admissions, and Financial Aid to resolve student record discrepancies and support seamless service delivery.

Benefits

  • Medical, dental, and vision insurance, with 100% paid employee-only coverage (some benefits may not apply to temporary employees).
  • Flexible Spending Account and Health Savings Account.
  • Dependent care Flexible Spending Account.
  • Health Reimbursement Account fully funded by Merit.
  • Education and personal development reimbursement.
  • Catalog of courses for professional learning and development.
  • Short- and long-term disability.
  • Flexible PTO after a 90-day introductory period.
  • Paid parental leave and adoption benefits after one year of employment.
  • 11 federally recognized holidays.
  • Two-week holiday office closure in December/January.
  • 401(k) retirement plan with automatic Merit contribution.
  • Wellness benefits and resources.
  • Discount perks at work program.
  • Phone/technology stipend.
  • Home office setup stipend.
  • Affinity groups and community building through virtual, in-person, and/or regional meetups.
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