Temporary Administrative Assistant
About The Position
The Dental Clinic Comprehensive Care team at the University of Colorado Anschutz Medical Campus is seeking a temporary Administrative Assistant to support front desk operations and manage the dental clinics’ Information/Reception areas. The role triages and directs phone and walk-in inquiries, supports professional interactions among patients, students, and faculty, registers new patients in the electronic health record system, and schedules student appointments. It also screens new patients by explaining student providers and faculty supervision, time commitments, and financial responsibilities, and handles appointment confirmation and payments. The position is based onsite at the Anschutz Medical Campus in Aurora, Colorado. Hours depend on business needs and are typically Monday through Friday between 8:00 a.m. and 5:00 p.m. This is a temporary position limited to no more than nine months. Temporary employees are eligible only for sick leave benefits. The hiring range is $25.00 to $30.00 per hour.
Requirements
- Two years of general clerical experience; relevant college or university coursework may substitute year for year.
- Ability to think critically and make decisive judgments.
- Ability to identify problems and recommend solutions.
- Ability to communicate effectively with physicians, leadership, staff, and others.
- Ability to work within large, complex healthcare systems.
- Ability to work independently with minimal supervision.
- Ability to maintain confidentiality and communicate in person, by phone, or in writing.
- Computer proficiency and ability to learn new computer applications.
- Ability to keyboard or type, write legibly, and record information accurately.
- Ability to analyze and interpret data.
- Ability to organize workflow, track patient care, and improve patient flow.
Nice To Haves
- Experience working with faculty, staff, and students in a higher education environment.
- Experience working in a dental or medical office environment.
- Bilingual in English and Spanish.
Responsibilities
- Answer patient calls to schedule, reschedule, and cancel appointments.
- Call patients to schedule appointments and provide appointment reminders.
- Intake patients arriving at the clinic and coordinate their appointments with providers.
- Use the Axium system to schedule and reschedule appointments according to provider availability and patient procedure needs.
- Collaborate with front desk staff and the supervisor to ensure appointments are handled correctly and on time.
- Assist with billing and collection for appointments and procedures according to clinic protocols.
- Assist and collaborate with other units as needed by providing backup and administrative support.
- Triage and direct phone and walk-in inquiries.
- Greet and register new patients in the electronic health record system.
- Screen new patients by discussing student providers, faculty supervision, time commitments, and financial responsibilities.
- Confirm appointment information and accept payments.
Benefits
- Temporary employees are eligible for sick leave benefits.
- Opportunities for growth and professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
