Assistant Property Manager - Arrive Sonoma Ridge

Trinity Property Consultants • Santa Rosa, CA

4d • $26 - $28

About The Position

The Assistant Property Manager supports the daily operations and financial performance of the property in partnership with the Property Manager. The role focuses on delivering a strong resident experience, maintaining operational excellence, and supporting leasing, collections, and administrative functions. It is suited to a detail-oriented, customer-focused professional seeking continued growth in multifamily property management.

The position includes processing rent payments and account records; assisting with collections and financial administration; leasing apartments and processing applications, renewals, move-ins, and move-outs; conducting inspections; coordinating with maintenance teams and vendors; responding to resident concerns; and supporting property operations and administrative needs. The schedule is Tuesday through Saturday, 9 a.m. to 6 p.m., with availability for nights, weekends, and holidays as needed and occasional travel for company events or meetings. Compensation is $26 to $28 per hour based on experience, with opportunities for commissions and bonuses.

Requirements

• At least 2 years of experience in multifamily residential property management.
• High school diploma or equivalent.
• Knowledge of Fair Housing laws and regulations.
• Intermediate skills in Microsoft Word, Excel, Outlook, Teams, SharePoint, and ADP.
• Strong commitment to delivering a positive resident experience.
• Strong leasing, sales, and collection capabilities.
• Attention to detail, organization, time management, and prioritization skills.
• Professional written and verbal communication skills.
• Availability for nights, weekends, and holidays as needed.
• Ability to travel occasionally for company events or meetings.
• Ability to sit, stand, and walk regularly; use hands and arms; and occasionally climb.
• Ability to use computers or telephones for extended periods.
• Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.
• Ability to respond promptly to visual and auditory alarms.
• Ability to work indoors and outdoors in varying weather conditions, including rain, snow, heat, hail, wind, and sleet.

Nice To Haves

• Industry certifications such as CAM, CPM, RMP, or CMCA.
• Experience with Yardi, Entrata, Celeri, EliseAI, or Asana.

Responsibilities

• Receive, process, and post rent payments according to company standards.
• Assist with collections, including past-due balances and former resident accounts.
• Maintain account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and approved debits and credits.
• Maintain complete and accurate resident files that meet company standards.
• Assist with market surveys and competitive analysis.
• Show and lease apartments and assist prospective residents with move-ins.
• Process rental applications, renewals, and move-out documentation.
• Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
• Perform regular property and vacant-unit inspections.
• Partner with Maintenance and vendors to ensure prompt, high-quality service resolution and smooth operations.
• Process maintenance work orders promptly and accurately.
• Provide superior customer service to residents and resolve concerns professionally, escalating issues as appropriate.
• Support the Property Manager with daily operations and assigned special projects.
• Maintain accurate unit availability.
• Provide phone and administrative support as needed.
• Follow Trinity operating procedures, policies, and compliance standards.
• Participate in team functions and regional or company activities.

Benefits

• Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
• Dental and vision premiums fully covered for employees; dependent coverage is available at additional cost.
• 401(k) matching contributions up to 2% of salary.
• Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
• 11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
• $1,000 referral bonuses for eligible hires.
• Up to 16 hours of annual volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
• Professional development.
• Tuition reimbursement.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED